RV Resort Manager

Description About Roberts Resorts & Communities This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary The RV Resort Manager oversees all aspects of resort operations, including planning, organizing, and leading the team while delivering an exceptional hospitality experience for guests. This role is highly community-focused, requiring someone who can build strong relationships with local businesses, embrace the culture of a close-knit community, and create memorable outdoor experiences through partnerships and unique resort events. The Manager leads a seasonal team of 4-5 employees and serves as the sole on-site operator during the winter months , while coordinating across departments to ensure the highest level of service for guests and residents. You’ll be joining a highly rated resort in a beautiful, peaceful setting with easy access to downtown Moab and the surrounding national parks. Want to lead a resort with raving fans and a location guests can’t stop talking about? Don’t take our word for it, here’s what recent guests had to say:

• My new absolute favorite place to RV! Staff was friendly and so helpful. Facilities and grounds are impeccable!”
• We love this park. It’s relaxing and the views are amazing.”
• The location was safe, quiet, and beautiful. The access to two pools was great for cooling off with our kids.”
• The campground is beautiful and well maintained. Both pools were enjoyable, as well as the dog parks. The location is perfect for access to the national parks and town.”

Performance Objectives Adhere to the Roberts Communities Core Values Platform and Policies and Procedures Manual Ensure Community is well maintained and meets Roberts Community curb appeal standards by inspecting the property on a regular basis Manage and oversee the operations, maintenance, administration, and improvements of the community Prepare and manage the operating budget to control expenses and meet financial objectives; Prepare financial variance reports as needed Supervise the collection of site rents monthly. Ensure prompt deposit and accurate record keeping of these funds. Demonstrate excellent customer service skills and a positive attitude; develop great rapport with current residents to encourage referrals Develop, implement and monitor marketing strategy to maximize resident retention and generate a sustaining flow of qualified prospects Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace and make recommendations based on survey analysis Develop and implement positive resident relations program for the community Achieve and maintain designated occupancy goals and objectives Recruit, train and develop qualified talent to achieve project goals Complete and submit, timely and accurately, all records, reports and documents required by the company and federal or state agencies Ensure compliance with all HUD and Fair Housing regulations Additional or modified duties as assigned within the Company’s discretion Education & Experience High School Diploma or GED Minimum 1 year of proven property management experience Fully understanding property management and its financial aspects Knowledge of basic accounting principles In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software; experience using Campground Manager/Master & Rent Manager Customer focus and bottom-line orientation Customer service and interpersonal skills needed to meet with prospective and current tenants Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed Ability to thrive in a fast-paced environment Problem-solving to find effective solutions for a variety of potential issues Flexibility to respond to community needs during non-business hours Valid Driver’s License Compensation $60,000 starting base salary Up to 30% annual performance bonus Physical Requirements Constantly sit, talk, or hear; Frequently use hands. Manual dexterity for handling paperwork and using office equipment. Clear vision and hearing for reviewing documents and communicating effectively. Capability to lift up to 20 pounds. Benefits and Perks We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts — enjoy the lifestyle you help create! Commitment to Diversity Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. #J-18808-Ljbffr Village Camp