Project Manager, Client Services (Customer Service, Order‑to‑Cash, Contract Lifecycle, Med. Device)

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Project Manager, North America Client Services leads high‑impact, cross‑functional initiatives to improve operational performance, scalability, compliance, and customer experience across the Client Services value chain. Applying PMO best practices, Lean/DBS methodology, and strong change leadership, this role translates strategic priorities into executable project plans and sustained adoption, supporting initiatives across the full contract lifecycle—from customer proposals and contract booking to ordering channels, compliance, billing, revenue protection, and lifecycle management. A key focus is driving commercial and operational transformation, including the introduction of AI‑enabled capabilities, process automation, and new ways of working that meaningfully improve day‑to‑day operations.This position reports to the Director, Operational Excellence and is part of the North America Client Services organization, located in Brea, CA. This is an on‑site role.In this role, you will have the opportunity to:Facilitate executive‑ and director‑level decision forums, clearly framing options, tradeoffs, risks, and recommendations; Own delivery of multiple, high‑impact initiatives with measurable outcomes such as cycle time reduction, cost avoidance, revenue protection, compliance improvement, and customer experience enhancement.Apply PMO discipline and Lean / DBS principles to plan, prioritize, and execute multiple projects simultaneously in a complex, matrixed environment.Proactively identify and manage risks, dependencies, and resource constraints, driving timely resolution and appropriate escalation; Partner closely with Operational Excellence to embed standard work, performance metrics, and continuous improvement into delivered solutions.Serve as a thought partner to functional leaders on process design, operating model changes, sequencing of work, and change readiness.Drive change management and adoption, ensuring solutions are not only delivered but fully embedded into day‑to‑day operations.The essential requirements of the job include:Bachelor’s degree in Business, Sciences, or a related field with preference for 5+ years of experience.Several years of experience leading complex, cross‑functional business or operations initiatives in a matrixed environment.Strong ability to produce executive‑ready project updates, insights, and recommendations. Demonstrated success delivering projects involving process transformation, systems change, AI‑enabled solutions, or operating model evolution.Working knowledge of project management methodologies, PMO best practices, and Lean / continuous improvement concepts.Experience applying change management principles (e.g., ADKAR or similar frameworks) to drive adoption and sustain results.It would be a plus if you also possess previous experience in:PMP CertificationExperience working in regulated, high reliability environments (e.g., healthcare, diagnostics, life sciences, manufacturing, or similar).Familiarity with end-to-end end order‑to‑ cash, contract lifecycle, or service operations strongly preferred.Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The annual salary range for this role is $105,000 - $125,000 per year. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.#LI-ND19#thisisbelonging#thebestteamisdiverseJoin our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here.For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:View phone number on click.appcast.io or View email address on click.appcast.io SummaryJob number: R1313559Date posted : 2026-06-23Profession: Project/Program ManagementEmployment type: Full time