Dispatcher
Southeast Handling Systems
Description Dispatchers have the responsibility to provide the best possible customer service, in person and over the phone, addressing customers' needs, opening work orders, dispatching technicians to service calls, and following up on the status of service calls through job completion. Responsibilities
- Communicate with customers via phone and email to schedule service calls, provide repair status, and obtain POs
- Open work orders and Dispatch technicians to complete service calls
- Prioritize Work in Process and monitor job progress
- Maintain accurate records in the business system
- Reporting and other administrative tasks
Vacancy posted 3 days ago
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