Account Representative II

Genuine Parts

Account Representative II

The Account Representative II is primarily responsible for expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

Job Duties

Increases revenue and profitability through generation of new business and further development of existing accounts.
Generates new leads by networking, cold calling, researching various directories and internet sites.
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Assists with on-site troubleshooting of customers' concerns.
Works with and coordinates vendor resources to build relationships and support sales.
Performs other duties as assigned.

Education & Experience

Typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination.

Knowledge, Skills, Abilities

Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
Excellent written and verbal communication skills.
A proficient understanding of key sales principles and best practices.
Ability to influence customers, while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.

Physical Demands

Travel required. May be required to be on-call nights or weekends, depending on need.

Licenses & Certifications

Valid driver's license required. All company vehicles are subject to continuous video monitoring.