Tier II IT Help Desk Specialist - Mission-Critical Support
Socket.dev
Socket.dev at Aberdeen Proving Grounds (APG), MD, seeks an IT Help Desk Support Specialist – Tier II to resolve escalated issues and maintain secure, compliant IT operations under the IMCS IV contract. You will support end-user devices, apps, and authentication services while ensuring timely incident documentation. Strong Windows and networking skills, DoD 8570/8140 certification, and DoD clearance eligibility are required. #J-18808-Ljbffr Socket.dev
- A&T Systems, Inc. is seeking an IT Help Desk Support Specialist - Tier II to provide intermediate technical support at Aberdeen Proving Grounds (APG), MD... .... The role ensures secure, compliant IT operations and mission readiness by resolving escalated issues and maintaining...SuggestedContract work
- Description The IT Help Desk Support Specialist - Tier II provides intermediate-level technical support for enterprise information technology systems under... ..., and contract requirements. The position supports mission readiness by maintaining operational continuity across...SuggestedContract workRemote work
- As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support...SuggestedFull timeRemote workWorldwideMonday to FridayShift work
- ...MD is seeking a System Administrator/Helpdesk Technician to support mission-critical IT infrastructure for the Intelligence Community. You will... ...teams, translate metrics into actionable information, and help develop new methods while serving in a TS/SCI cleared environment...Suggested
- ...success. Join our mission to positively... ...mentorship, and a supportive environment to... ...sustainment of critical systems. This exciting... ...Answer service desk calls and log each one into the IT service desk... ...well as work on a help desk.... ...: Providing Tier 1 and Tier 2 IT...SuggestedFull timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...insurance Job Title : Help Desk Technician – Tier 2 Full time – In... ...dedicated to delivering top-notch IT solutions to our clients.... ...and backend support to end users. Troubleshoot... ...compromised accounts, and other critical technical incidents. Support...Full timeWork at office
- Itlearn360 is seeking an entry-level Help Desk Specialist to provide Tier 1 IT support in a high-availability government-ready environment. The role operates 24/7 and requires working rotating shifts, including nights and holidays. Responsibilities include monitoring, troubleshooting...Night shiftRotating shift
- ...Clearance Required: Active TS/SCI with Polygraph Employment Type: Full-Time An entry-level Help Desk Specialist is needed to provide Tier 1 IT support in a high-availability, mission-critical environment. This is a shift-based role that operates 24/7/365 and includes...Full timeShift workNight shiftRotating shift
$65k - $89k
...talented and passionate Help Desk Specialist 0 who would support one of our clients located... ...and customers. Provide tier 1 response to customer service... ..., software development, IT support and security... ...demanding requirements of mission-critical networks. To learn more,...Contract workLocal areaImmediate startShift workRotating shift- Port Cyber Corporation is seeking a Technical Support Specialist Level 2 to ensure prompt resolution of client support requests. The role involves... .... The ideal candidate will have technical expertise in tier 1 and 2 support and a passion for delivering exceptional customer...Remote work
$130k
...information. This includes identifying critical program information (CPI),... ...that may have been exposed, supporting rapid and accurate detection... ...working with enterprise IT systems, data analysis and government... ...and serving the government's mission with compassion and heart. To...Full timeWork at officeLocal area$43k - $50k
...low-density skill sets to support critical U.S. Government missions in areas such as special operations... ..., agile development, and IT support. Most importantly,... ...: Provide Tier 1 support by addressing requests... ...forums and track the Web Help Desk (WHD) software and summary...Temporary workWork experience placementRemote work$89.26k - $151.74k
...experienced Service Desk Manager to lead delivery... ...a modern, AI-enabled IT service desk supporting a federal technology... ...of a single-tier service desk, with direct... ...on-call coverage for mission-critical and high-priority incidents... ...-edge technology to help clients solve their...Full timeContract workWork experience placementWork at officeLocal areaRemote work$65k - $75k
...Amatriot Group is seeking a motivated IT Systems Administrator to support the Naval Surface Warfare Center... ...responsible for maintaining and supporting mission‑critical information systems that enable the... ...administration. Experience with IIS web server administration....Full time$70k - $100k
...Job Description IT Help Desk & Systems Administrator... ...private customers. Our mission is to further science... ...we pride ourselves in supporting NASA, our customers,... ...they need to support critical aerospace missions.... ...Responsibilities: Provide Tier I and Tier II technical support for...- ...underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective... ...written comprehension, information ordering, active listening, critical thinking, and deductive reasoning; Demonstrated knowledge...Contract work
- Intuitive Machines is seeking an IT Help Desk & Systems Administrator to provide hands-on technical support and assist with IT... ...technology and services to support critical aerospace missions. Responsibilities include Tier I/II support, Windows OS/app maintenance...
- A technology solutions provider in Patuxent River, MD seeks a candidate for a customer support role. The individual will provide technical assistance, resolve application issues, and ensure end-user satisfaction. Ideal candidates should have CompTIA Security+ certification...
- LATICRETE International is seeking a Technical Services Representative II to provide technical services to customers. This role involves resolving complaints, coordinating support requests, and updating technical data sheets. The ideal candidate will have at least 3 years...
- ...a candidate to fill the position of IT Technical Support Specialist I! Join a dynamic team and embark on... ...technical emergencies. To support the mission of the agency, the role entirely... ...coordinate disaster relief without critical delays. Duties Include But Are Not...Work at office
$600 per month
...interested in working on an IT team that REALLY MAKES A DIFFERENCE... ...Treasurers Office (STO) to help make a difference! Our team... ...IT Network & Infrastructure Support Administrator for the State Treasurers... ...building servers. Provides Tier II-III Help Desk support for all staff. This...Work at officeFlexible hoursWeekend work$114.6k - $234.6k
...while building out a complete platform supporting modernized, automated healthcare. This... ...move fast and innovate, and we want your help to make it a world class engineering... ...management operations while providing mission critical functions ranging from patient prescriptions...Temporary workFlexible hours- IT Specialist II Location: Aberdeen Proving Ground, MD Clearance Required: Secret Clearance Note: This position is contingent upon contract... ...award Job Description And Responsibilities Experience supporting, maintaining, tracking, processing, and troubleshooting computer...Contract work
- ...problems, investigate causes, and recommend solutions Assists in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Maintains current knowledge of relevant...Work at officeRemote workWorldwide
$160k - $200k
Saic is seeking a Senior Technical Support Analyst to provide technical support for the U.S. Army. This role entails advanced troubleshooting, system support, and requires a Bachelor's degree in IT or Computer Science along with extensive experience. The position is on...- General Dynamics Information Technology in Maryland is seeking a Help Desk Technician to support end users. You will install, modify, and repair computer hardware and software, provide basic troubleshooting, and assist with email and Microsoft Office administration. Two...Remote jobWork at officeWorldwide
- ...power constraints are becoming a critical bottleneck. Emerald AI sits... ...strengthening the grid and supporting the expansion of renewable energy... ..., software, and energy—on a mission to scale AI sustainably. We’... ...of Technical Staff, you will help invent and build the next...Work from homeFlexible hours2 days per week
- Jobtailor is seeking a skilled IT support technician to provide Tier 2/3 hardware and end-user support for workstations, servers, printers, teleconferencing, and related equipment. You will troubleshoot, repair, test, and maintain enterprise hardware to maximize availability...
$62.8k - $87.9k
...to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices... ...oriented IT Field Support Specialist to join our dynamic... ...provides advanced (Tier 2 and 3) on-site... ...benefit programs: critical illness/accident...Temporary workWork at officeLocal areaRemote workRelocationShift work$75.2k - $158.1k
...handling procedures. This position will support C5ISR Center at Aberdeen Proving Ground,... ...performing group dedicated to our customer’s missions and driven by a higher purpose - to... ...Together, we will advance our nation's most critical missions, build on our lengthy track...Contract workWork experience placementLocal areaRemote workFlexible hours
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