Home Health - Intake Coordinator

Job Description

Job Description

Company Description

Argus Home Health Care has been able to help many, with our vast array of medical services, since 1990. Because we’ve been around for so long, we’ve been able to perfect our expertise and professionalism in serving those in need of health care, in their own home.

Our Mission

Our mission is to provide quality care in the home environment, emphasizing preventative and restorative medical care, with compassion and respect for each individual served.

Job Description

Position Summary:
Within the framework of the agency program and policy has primary responsibility for accepting appropriate referrals for home health services and staffing those referrals with professional field personnel in accordance with physician's orders and authorizations for service by payer source. This process is coordinated by a system developed by the entire home health team.

Responsibilities

• Handle inquiry calls, confirm clinical appropriateness and payer eligibility.
• Runs Medicare/Medicaid eligibility on every referral.
• Verify staffing and resources before accepting referrals.
• Ensure proper staffing and review orders for authorized services.
• Collaborate with RN Coordinator on intake paperwork and care plans.
• Accurately enter client demographics and share details with caregivers.
• Attend clinical rounds and stay updated on payer contracts.
• Maintain effective communication with staff and referral sources.
• Track admissions, openings, and “not admitted” referrals for reporting.
• Support marketing efforts and resolve referral challenges.
• Maintain HIPAA compliance and confidentiality.
• Notify caregivers of resumed services and provide clerical support as needed.
• Perform other duties including community outreach and continuing education.

Qualifications

• High school diploma or GED (Medical Assistant or medical admin background preferred)
• Experience in admissions and staffing
• Strong computer skills and data entry accuracy
• Attention to detail and confidentiality
• Excellent problem-solving and decision-making skills
• Effective verbal and written communication
• Strong organizational and time management skills
• Ability to work independently and meet deadlines

Additional Information

Benefits:

• PAID training!
• Medical, Dental, Vision & Supplemental
• Paid Vacation & Holiday
• 401k

Pay:

• $20.00 to $25.00 per hour