Staff Technical Program Manager, Site Reliability Engineering

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. This role can be based remotely on the East Coast
Drive Program Planning & Execution - Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
Strengthen Production Reliability - Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
Lead Cross-Functional Coordination - Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Build Scalable Systems & Processes - Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
Skilled at shaping roadmaps and managing dependencies
Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
Background in large-scale cloud infrastructure or platform engineering
Familiarity with MongoDB Atlas or other modern cloud database platforms
And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high-impact projects, working with executive stakeholders, and supported to grow in your career.
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.