IT Incident Manager

Job Title: Project Leader (IT Service Management Specialist) Duration: 12 Months Education Bachelor's degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience. Experience A minimum of five (5) years' experience is required. Required Skillset IT Change Management: Proven experience in planning, coordinating, and documenting changes within complex IT environments. Must demonstrate a strong grasp of risk assessment, change evaluation, and post-implementation review processes. IT Incident Management: Experience in incident detection, prioritization, and resolution. Should possess the ability to minimize business impact through efficient response and escalation procedures. IT Problem Management: In-depth knowledge of problem analysis, root cause identification, and long-term remediation strategies. Capable of driving proactive measures to prevent future incidents and problems. #J-18808-Ljbffr Ubertal Inc.