ERP Training Lead

Overview NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an AI Training Lead to join our team in Plano, Texas (US-TX), United States (US). Responsibilities Conduct training needs assessment across the impacted enterprise business units and facilities to identify training-related information needed to clearly define a comprehensive training strategy and plan for a project. This includes identifying and meeting with client leaders and subject matter experts at the corporate level and across the client's global business units and facilities. Identify training technology solutions, such as digital adoption platforms, intranets, SharePoint, video technology, eLearning, learning management systems, learning experience platforms, and other solutions, that clients can consider for their implementation and enterprise training strategies. Create roll-based curricula aligned to the scope of the project and develop the development process and plan based on the curricula. Develop or support the development and execution of end user training strategies and plans, including working collaboratively with clients to develop those strategies and plans, including developing and managing detailed project plans Manage and support the development and publishing of end user training content and materials, such as user guides, overview presentations, job aids, eLearning, videos, digital adoption platform artifacts, and other content. Manage and support the end user training delivery process, including scheduling, enrollment, attendance tracking, reporting, trainer selection and train-the-trainer programs, and delivering end user training, too, when needed. Plan and manage end user training activities in conjunction with other project activities, such as blueprinting, testing, cutover, go-live, and other project phases and activities. Collaborate with onshore and offshore consulting and client team members on the planning, management, and execution of training activities. Coach, manage, and mentor consultant-level resources and actively participate in the performance management process for them Act as an advisor to clients and internal team members Basic Qualifications Experience with conducting end user training and self-service support activities for ERP implementation projects by following methodologies for training and instructional design for those projects. 5+ years of experience leading and supporting end user training workstreams for large global technology projects, such as SAP, Oracle, Salesforce, and other enterprise applications. Excellent interpersonal, written, and verbal communication skills, including presentation and meeting skills Ability to provide both detailed information and summary-level information to project management and client leadership Models exceptional organizational and time management skills Excellent ability to work as part of a matrixed and cross-functional team Must be a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success Ability to travel according to client demands Preferences Big 4 and/or boutique consulting firm experience Industry-specific consulting experience (FSI, Manufacturing, Healthcare, Commercial Industries, Public Sector) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #J-18808-Ljbffr NTT Data Americas, Inc.