Project/Program Manager II

Project Manager II | Customer Insights, Beta Programs & Stakeholder Engagement Location: Primarily Remote (Pacific Time Hours) | Occasional Meetings in Seattle/Bellevue, WA Duration: 11-Month Contract Pay: $53-$54/hr Potential: Extension and possible long-term opportunities Help Shape Products Before They Launch We're seeking an experienced Project Manager who thrives at the intersection of stakeholder management, customer insights, data analysis, and cross-functional execution. In this role, you'll partner with teams across Product, Marketing, Quality, Operations, and Research to support large-scale beta programs, gather customer feedback, analyze engagement trends, and drive projects that influence product and business decisions. This is an opportunity to work on highly visible initiatives, collaborate with global teams, and make a measurable impact on products and experiences before they reach end users. Why This Opportunity Stands Out Primarily remote work environment with limited onsite requirements. Opportunity to influence new products, features, and customer experiences before launch. Highly cross-functional role partnering with Product, Marketing, QA, Research, and Operations teams. Strong blend of project management, customer insights, stakeholder engagement, and analytics. Long-term contract with extension potential. High visibility with stakeholders and leadership teams. Opportunity to drive meaningful process improvements and operational efficiencies. What You'll Be Doing Project & Program Execution Lead projects from initiation through completion, ensuring timelines, milestones, and deliverables are achieved. Coordinate activities across multiple teams and business functions. Monitor project risks, dependencies, and priorities while maintaining stakeholder alignment. Create and deliver project updates, status reports, and executive summaries. Stakeholder Management Build relationships across diverse business groups and functions. Facilitate meetings, drive decisions, and ensure accountability among project stakeholders. Communicate project progress, risks, and recommendations effectively to leadership. Influence outcomes without direct authority through strong partnership and collaboration. Customer Feedback & Survey Programs Support customer feedback and engagement initiatives. Develop and manage surveys, feedback collection programs, and reporting processes. Analyze results and identify actionable insights. Partner with stakeholders to translate customer feedback into business recommendations. Reporting & Data Analysis Track engagement trends, participation metrics, and project performance indicators. Utilize Excel and reporting tools to organize and communicate data effectively. Provide insights that assist teams in making informed business decisions. Present findings clearly to both technical and non-technical audiences. Process Improvement Identify opportunities to improve workflows, communication, and operational efficiency. Recommend new approaches and challenge existing processes when appropriate. Support initiatives focused on enhancing team effectiveness and scalability. Required Qualifications 4-7 years of Project Management or Program Management experience. Proven success leading projects involving multiple stakeholders and competing priorities. Strong stakeholder management and communication skills. Experience creating reports and working with Excel. Ability to analyze data, identify trends, and communicate insights. Demonstrated ability to work independently and drive results with minimal oversight. Bachelor's degree or equivalent professional experience. Preferred Qualifications Experience with customer feedback, Voice of Customer (VOC), or survey programs. Survey design, survey analytics, or customer research experience. Qualtrics or similar survey platform experience. Marketing analytics, customer insights, or engagement analytics experience. Consumer technology, product development, or product operations experience. Experience working within fast-paced, high-growth organizations. Job Type & Location This is a Contract position based out of Seattle, WA. Pay And Benefits The pay range for this position is $53.00 - $54.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Seattle, WA. Application Deadline This position is anticipated to close on Nov 19, 2026. Workplace Type This is a fully remote position. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Aston Carter