Guest Service Lead

Overview Guest Experience Lead at McDonald’s is a customer-facing role focused on delivering a welcoming guest experience and supporting the restaurant team. Responsibilities Lead the guest experience: Check in with guests and ensure they are enjoying themselves Provide solutions: Handle guest concerns and resolve them to their satisfaction Collaborate with the team: Maintain a welcoming, friendly, and clean restaurant environment Promote promotions and app features: Share insights about McDonald’s promotions and the Mobile Order & Pay features To be successful in this position, you’ll need A humble and hospitable demeanor A passion for helping and serving others A desire to learn and grow Effective communication and the ability to anticipate customer needs Benefits Competitive pay from $14.50 per hour to $16.48 per hour plus cash incentives Employee discounts and free meals Paid sick leave or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Available to full-time employees in select locations Location Denison, IA Salary $35,000.00-$42,000.00 per year Equal Employment Opportunity and Our Value of Inclusion McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and enjoy equal benefits and privileges of employment. If you need assistance requesting an accommodation during the application or hiring process, please contact View email address on click.appcast.io. #J-18808-Ljbffr