Manager on Duty
Air Fayre CA, Inc.
About us We are a team of airline catering enthusiasts who believe flying is the greatest privilege and opportunity in the world and, believe it should be a nice experience for everyone. Air Fayre is an award-winning catering team that is in search of the best and the brightest to join our dynamic team of airline catering enthusiasts. Air Fayre offers benefits including!
- An excellent compensation package that includes a quarterly performance bonus program.
- Medical, Dental, and Vision for employees & dependents at 80% premium sponsorship.
- Free short- and long-term disability insurance and life insurance
- 2-4 weeks of paid vacation
- 401K with a match
- Lead shift meetings and hourly operational reviews to assess production status, risks, and priorities
- Monitor flight progress against schedule, including start times, percent complete, and projected on-time completion
- Identify operational constraints such as staffing gaps, food or supply shortages, equipment issues, dish room backlog, and other barriers to execution
- Coordinate countermeasures with Supervisors and Shift Leaders, assign accountability, and follow up on completion
- Escalate unresolved or high-risk issues to the appropriate Manager or General Manager in a timely manner
- Maintain and update operational tracking tools to communicate current flight status, delays, shortages, and action items
- Review carryover issues from prior shifts and ensure effective shift handoff communication
- Support continuous improvement by tracking recurring issues, monitoring trends, and contributing to root-cause and corrective action discussions
- Make cross-functional operational decisions during off-hours within established standards and escalation guidelines while promoting safety, quality, productivity, and customer service expectations
- High school diploma or equivalent required; additional college coursework or a degree in operations, supply chain, business, or a related field is a plus
- Experience in airline catering, food production, logistics, manufacturing, or another time-sensitive operational environment
- Working knowledge of production scheduling, operational flow, and shift-based execution
- Ability to interpret operational status, identify risks, and drive timely follow-up to support on-time performance
- Basic to intermediate Microsoft Office skills, including Excel
- Availability to work flexible hours, including nights, weekends, holidays, and extended shifts as business needs require
Vacancy posted 1 day ago
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