Operations Processor

Job Description

Job Description

Our privately owned property management company is seeking an Operations Implementations Associate to support the implementation, integration, and optimization of technology systems used across our property management operations. This position will work closely with the home office, property managers, leasing teams, project managers, and asset management to understand existing workflows and help implement technology solutions that improve efficiency, accuracy, and reporting.

The ideal candidate is highly technology-oriented, bilingual (English/Spanish), analytical, and comfortable learning new systems. This individual will spend significant time working directly with field teams to understand how they operate and translate those processes into effective system configurations, updates, and implementations—particularly within Yardi and other ERP/property management platforms.

Key Responsibilities

• Support the implementation and integration of new software, applications, and technology platforms into Yardi and the company's existing technology environment.
• Observe and document how property managers, leasing agents, and other field personnel use current systems and identify opportunities for process and technology improvements.
• Work closely with Project Managers and Asset Managers on technology implementations, system conversions, upgrades, and operational initiatives.
• Serve as a liaison between field operations, management, and technology/system implementation teams.
• Gather business requirements from users and translate operational needs into system requirements and implementation plans.
• Assist with ERP updates, system configurations, data migrations, integrations, and testing.
• Coordinate user acceptance testing and help identify, troubleshoot, and resolve system issues.
• Develop and maintain process documentation, workflows, implementation checklists, and training materials.
• Assist with training property managers, leasing teams, and other employees on new systems and system enhancements.
• Monitor implementations after launch to identify issues and ensure systems are functioning as intended.
• Help standardize processes and technology usage across the company's portfolio.
• Analyze operational processes and recommend opportunities to improve efficiency, data accuracy, and communication.
• Maintain strong communication with internal stakeholders throughout implementation projects.
• Support multiple projects simultaneously while maintaining timelines and attention to detail.

INTERESTED AND QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS AT View phone number on ziprecruiter.com

Ideal Candidate

• Bilingual in English and Spanish strongly preferred.
• Highly comfortable with technology and able to quickly learn new software platforms.
• Experience working with Yardi or another ERP/property management system strongly preferred.
• Familiarity with ERP implementations, system upgrades, integrations, or data conversions.
• Strong understanding of how technology supports business and operational processes.
• Experience working with property management, real estate, leasing, accounting, or related operations is a plus.
• Strong analytical and problem-solving skills.
• Comfortable working directly with both corporate/home-office personnel and field employees.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to manage multiple projects, priorities, and deadlines.
• Bachelor's degree in Business, Information Systems, Operations, Real Estate, or a related field preferred.

What Success Looks Like

The successful candidate will become the bridge between the company's technology systems and day-to-day property operations. They will understand how the field teams actually work, identify where technology can improve those processes, and help ensure new systems and enhancements are successfully implemented, adopted, and integrated into the company's Yardi environment.

INTERESTED AND QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS AT View phone number on ziprecruiter.com