Administrative Intern/Receptionist

Administrative Intern

Creative Speech Solutions, LLC (located in Summit, NJ) is hiring a part-time Administrative Intern to provide support to our dynamic team of therapists. The position is for 6-13 hours/week. 1 -2 weekday nights from 4pm-7pm and 1-2 Saturdays a month from 8:30am-3:30pm. Hours and days are subject to change.

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation for the outstanding level of care that we provide!

Creative Speech Solutions, LLC, a multi-disciplinary pediatric therapy center with a dynamic team of speech-language pathologists, occupational therapists, and administrative support staff. CSS provides the following services: speech, language, occupational, feeding, and literacy therapies along with social skills groups. CSS therapists also run Camp PAL, a six-week summer camp for children with learning differences.

We strongly believe that working together, as a team, is imperative to maximize the progress made by each child we treat. The CSS philosophy is to provide a warm, nurturing environment to help children to reach their maximum potential, one step at a time.

Job Responsibilities

• Greeting and Assisting Patients
  • Provide a friendly, professional experience
  • Confirm and update patient information in the system
  • Answer inquiries and direct patients to the appropriate areas
  • Assist with reschedule, cancel, follow up on missed appointments
• Assist with schedule flex appointments
• Send reminders to patients via phone and email
• Handling Phone Calls and Emails
  • Answer inbound calls and respond to emails in a timely manner
  • Check voicemails and respond accordingly
  • Take messages and direct them to the appropriate team member
• Office Maintenance and Facilities Administration
  • Maintain and coordinate office cleanliness

Requirements:

• Office Administrative or Front Desk experience is preferred but not required.
• Strong verbal and written communication skills.
• Excellent interpersonal skills are key to align with our customer-focused, friendly and personable environment and to provide the best customer service possible.
• Knowledge of MS office applications (Word, Excel, & Powerpoint) and Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, & Slides)
• Candidates must be extremely detail-oriented, organized and have strong follow up skills.
• Capable of managing time well and multitasking.

* ONLY QUALIFIED CANDIDATES WILL BE CONTACTED*

Creative Speech Solutions, LLC