Access Coordinator

Access Coordinator

Department : Ball Park Operations


Location : Cincinnati Ohio

FLSA Status: Non-exempt


Job Summary

Access Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances.


Minimum Requirements

Education: Must be 18 years old

Experience : None required

Skills Friendly, positive, willingness to work, ability to communicate well

Preferred Requirement

Education: High School diploma or GED

Experience : Customer Service

Skills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment

Primary Job Duties & Responsibilities

Duty % of Time

Escort guests to seats in premium seating areas: 30%

Wristband guests once entry is verified at Club and Party Areas: 30%

Scanning and validating tickets at entry points to Club and Party areas : 30%

Operating Wheelchair Lifts in designated areas: 5%

Assisting with other duties as assigned: 5%

Reporting Structure

This role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations.


Physical Requirements

- Ability to stand for extended periods

- Lift up to 25 lbs occasionally

- Use of scanning equipment provide by the Reds Organization

- Ability to walk up and down steps to assist with Guest seating

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.