Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2013 and has grown into a close-knit team of nine who support each other and our customers every day. With a background in banking, I brought my experience in financial services into the insurance industry to help families protect what matters most.

Family is at the center of everything I do. I have one daughter, strong roots in Mexico, and a deep passion for empowering women and supporting others in their personal and professional growth. That same family-first mindset shapes the culture of our office.

We stay active in the community by participating in events like back-to-school drives and Halloween celebrations, and we're always looking for more ways to stay involved and give back locally.

Our team benefits from strong mentorship and personal development opportunities. We also offer team events along with incentives like extra pay or time off, health benefits, licensing support, and a strong emphasis on work-life balance.

Our culture is family-oriented, diverse, and highly supportive. We have a close-knit team across both offices with great communication and a shared goal of helping each other succeed. We're looking for someone with a positive mindset, patience, strong communication skills, and a driven attitude. If you're looking for a welcoming environment where you'll be encouraged to grow and make a difference, this could be a great place for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Claudia Davila - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year


We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Haltom City and Grand Prairie.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.