Finance & Operations Coordinator

About Nova’s Nests  

Nova’s Nests LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) federal lodging brokerage headquartered in Mystic, CT. We hold active government contracts with the U.S. Department of Veterans Affairs and serve insurance displacement housing partners across the country. We’ve grown fast, we operate at a high standard, and we’re building the team and infrastructure to match our trajectory. 

This is a small, high-performing team. Everyone here owns real work that matters to the business, and we hold each other to it. 

The Role  

We’re looking for a Finance & Operations Coordinator to own the operational finance function of the business — AR, AP, collections, and physical office administration. This is not a bookkeeping role; our accounting firm handles the books. This is the person who makes sure money moves on time, outstanding balances get collected, partners get paid correctly, and nothing falls through the cracks. 

You’ll work directly with our Director of Operations and report to the CEO. 

What You’ll Own  

Accounts Receivable  

• Invoice creation and submission across insurance displacement partners (Alacrity, Sedgwick, CRS, ALE Solutions) and government contracts 
• Government contract billing through Government Portals 
• Aging tracking across all revenue streams — knowing exactly what’s outstanding and when it’s expected 
• Collections follow-up — structured, professional, persistent 

Accounts Payable  

• Vendor payment processing

Deposit tracking, collection, disbursement, and documentation 

• Contractor payment coordination 
• Receipt documentation for every transaction 

Office & Administrative  

• Collecting and processing physical mail at our Mystic, CT office (two days per week) 
• Collecting and depositing checks
• Maintaining Monday.com boards — keeping reservation, placement, and financial data current and clean 
• Lease administration — move-ins, renewals, terminations, homeowner onboarding paperwork 
• General operational overflow as the business requires 

What a Real Week Looks Like  

Monday you’re in the office. You collect the mail, process any checks that came in, and log everything. You spend the afternoon running AR follow-up — emailing or calling insurance partners on anything aging past 30 days, updating Monday.com with status. 

Mid-week you’re remote. You run ACH payments for homeowner disbursements due that week, submit a government invoice through respective portals, and send the weekly AR aging report to leadership so we know exactly where cash stands. 

Friday you’re back in the office. You handle any physical deposit runs, process new security deposits, make sure the Monday boards are clean before the week closes, and flag anything unusual to the Director of Operations before the weekend. 

What We’re Looking For  

Must-Have  

• 2+ years of hands-on AR and AP experience — real volume, not 10 invoices a month 
• Professional written and verbal communication — you’re representing us with government agencies and national insurance partners 
• Comfortable working in cloud-based systems; we run Monday.com, QuickBooks Online, Chase, and Gusto 
• High attention to detail and a genuine ownership mentality — if something’s wrong you find it, you don’t wait to be told 
• Trustworthy and discreet — you will have access to financial accounts and sensitive business information 

Strong Advantage  

• Experience with government contractor billing or insurance claims AR 
• Familiarity with Monday.com or similar project management platforms 
• QuickBooks Online experience 
• Experience in property management, lodging, or insurance displacement housing 

• Located in or willing to relocate to southeastern Connecticut. We will consider candidates willing to relocate; we are not able to sponsor visas.  

How to Apply  

Send your resume to View email address on click.appcast.io with the subject line “Finance & Operations Coordinator.” 

In your email, include a short answer — 3 to 5 sentences — to this question: 

“Describe the highest-volume AR or AP environment you’ve worked in. What did you own, how many transactions per month, and what was the hardest part of keeping it clean?” 

Applications without an answer to this question will not be reviewed. We read every response.