Senior / Lead Software Engineer, Full Stack

Role Description

As a Software Engineer on the Product Team, you’ll turn ambiguous product problems into high-quality shipped software—partnering closely with product and design to define what we build, how we build it, and how we measure success. You’ll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them.

You’ll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly—and iterating based on real usage—this role is built for that.

What You’ll Do

• Ship full-stack product features end-to-end across frontend, backend, and data
• Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value
• Own delivery from scope/design through launch, monitoring, and iteration
• Solve ambiguous, technically challenging problems with pragmatic, scalable solutions
• Partner closely with product, design, and engineering to shape requirements and roadmap
• Improve performance, reliability, and overall product quality at enterprise scale
• Contribute to strong engineering culture through code review, tooling, and process improvements

Qualifications

• 5+ years of experience in professional software development
• Proven experience shipping production full-stack web applications
• Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar)
• Comfortable operating in ambiguity and driving work forward independently
• Product-minded: you care about UX and customer outcomes, not just implementation
• Strong communicator and collaborator across functions
• Ownership mindset and bias for action
• Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)
• Curious and continuously learning

Requirements

• Experience with enterprise SaaS (especially B2B marketing or sales tech)
• Experience with real-time systems (chat, messaging, event-driven)
• Familiarity with Salesforce/CRM integrations
• Experience building agentic systems or autonomous tool-using workflows
• Startup experience and rapid shipping

Benefits

• Wellbeing reimbursement
• Generous parental leave
• Adoption assistance
• Fertility benefits
• Time off programs
• Medical, dental, vision, mental health support
• Life and disability insurance
• 401(k) and employee stock purchasing program