Crisis Assessment Specialist

Crisis Assessment Specialist

Heritage Behavioral Health Center is hiring passionate professionals for the role of Crisis Assessment Specialist in the Living Room program. This position serves as the primary point of contact for individuals seeking support during behavioral health crises, coordinating admissions and intake, conducting comprehensive crisis assessments, developing individualized stabilization plans, and ensuring seamless care coordination.

The ideal candidate will work closely with the Living Room team to ensure that guests receive timely, safe, and recovery-oriented support, while also facilitating assessment, referrals, and linkages to long-term behavioral health and community resources. This role is essential to maintaining a safe, organized, and person-centered environment.

The Crisis Assessment Specialist will:

• Coordinate admissions and intake, ensuring timely screening and safe access to the Living Room.
• Conduct crisis assessments, including risk evaluation, and determine the appropriate level of care.
• Build and maintain trusting, professional relationships with clients to support recovery, stability, and independence.
• Develop individualized crisis stabilization and safety plans in collaboration with the team.
• Facilitate assessment, referrals, and linkages to outpatient treatment, recovery support, and community resources.
• Provide short-term follow-up to reinforce safety plans and ensure continuity of care.
• Collaborate with interdisciplinary team members to ensure coordinated, person-centered service delivery.
• Maintain accurate documentation in compliance with program procedures and agency standards.
• Adapt to evolving responsibilities as the Crisis Respite Program grows and changes to meet client and program needs.

The role requires knowledge, skills, and abilities in behavioral health, crisis intervention, and recovery-oriented practices, including strong clinical assessment and crisis intervention skills, effective verbal and written communication skills, proficiency in electronic health record systems, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications include a high school diploma or equivalent plus five years of supervised mental health or social service experience, a bachelor's degree in social work, psychology, education, or human service field preferred, a valid driver's license, reliable means of transportation, and proof of automobile insurance.

Heritage Behavioral Health Center also offers generous time off, wellness benefits, insurance, retirement plans, professional growth opportunities, and loan forgiveness through the National Health Service Corps (NHSC).