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Senior SAP Support Lead - Remote & Flexible Hours

Gambit Security

New York, NY
  • Remote job

Deine Aufgaben Deine Aufgaben als SAP Support Manager: Du pflegst die Beziehung zu Bestandskunden aktiv und bist erste Anlaufstelle bei allen Anliegen Du steuerst die Vorhaben unserer Bestandskunden Du kümmerst dich um die GAMBIT-interne Kommunikation mit Sales und Buchhaltung Du koordinierst den Übergang vom Projekt in den Support Du unterstützt im 2nd-Level-Support und bei kleineren Projekten Du arbeitest mit Ticketsystemen und hast persönlichen Kontakt zu langjährigen Kunden Du bringst die richtigen Kollegen mit Kunden zusammen bei Fragen zu Anwendungen und Konfigurationen Du berätst aktiv zu SAP-Modulen oder im SAP-Technologie-Umfeld Du verfolgst die neuesten SAP-Innovationen und kommunizierst und erklärst diese Neuerungen unseren Kunden Dein Profil Das bringt Du idealerweise mit: Du verfügst über Wissen in einem SAP-Modul oder im SAP-Technologie-Umfeld Du bist kommunikationsstark, besitzt Eigeninitiative, Verhandlungsgeschick und Durchsetzungsvermögen Du hast praktische Erfahrung in der Steuerung von Stakeholdern Du bringst Erfahrungen im IT-Service-Management mit, idealerweise im SAP-Umfeld Du kennst dich in der SAP-Beratung aus und kannst Unternehmen in den SAP-Modulen betreuen Du verfügst über Grundkenntnisse in SAP S/4HANA oder S/4HANA Cloud sowie Erfahrungen in der Kundenbetreuung und im Softwaresupport Du sprichst fließend Deutsch und hast mindestens gute Englischkenntnisse in Wort und Schrift Warum wir? Was Du unter anderem von uns erwarten kannst: Viel Raum für Deine Ideen und eine wertschätzende, freundliche Arbeitsatmosphäre Jede Menge Möglichkeiten für Deine fachliche und persönliche Weiterentwicklung Sehr flexible Arbeitszeiten und bis zu 100 Prozent Remote-Arbeit möglich Wähle ein passendes E-Auto oder Hybridfahrzeug und tanke an unserer firmeneigenen E-Tankstelle Lease ein oder zwei Fahrräder über unseren Partner JobRad (über eine Entgeltumwandlung) Zahlreiche Teamevents und Sportaktivitäten - powere Dich beim Fußball oder Beachvolleyball aus, lerne Discofox oder komm zum Kinoabend Immer das neueste iPhone, hochwertiger Laptop und ein höhenverstellbarer Schreibtisch Einfach lecker: Gutes Frühstück und frisch gekochtes Mittagessen in Bio-Qualität sowie kostenlose Softdrinks, Tee und Kaffee #J-18808-Ljbffr Gambit Security

Vacancy posted 13 hours ago
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