Employee Benefits Account Manager

Join Our Team as an Employee Benefits Account Manager at Starion Bank! Are you a detail-oriented, relationship-focused, and experienced in employee benefits or insurance administration? Starion Insurance is growing and is seeking an Employee Benefits Account Manager to support our Employee Benefits division by delivering high-quality service, coordination, and operational support to clients and internal partners. Why Starion Bank? As a growing community bank, we value strong relationships, integrity, and service excellence. Starion Bank offers a collaborative environment where employees are supported, empowered, and encouraged to grow while making a meaningful impact for clients and communities. Position: Employee Benefits Account Manager Location: Bismarck, North Dakota Key Responsibilities Support the administration and ongoing servicing of employee benefit programs, including medical, dental, vision, life, Medicare‑related products, and other ancillary benefits Assist with onboarding new benefit clients, coordinating data collection, carrier setup, and internal and external partner communications Manage day‑to‑day service requests such as eligibility changes, enrollments, terminations, billing questions, and basic claims assistance Coordinate annual renewal processes by gathering census information, preparing materials, and supporting client communications Provide administrative, scheduling, and meeting support to the Senior Employee Benefits Insurance Advisor. Prepare meeting materials, agendas, follow‑up summaries, and help track action items and deadlines Serve as a liaison between clients, carriers, internal banking partners, and advisors to ensure timely issue resolution Maintain accurate documentation, records, and service tracking to support reporting, audits, and operational efficiency Qualifications Three to five years of experience in employee benefits administration, insurance servicing, or a related field Strong organizational skills with the ability to manage multiple priorities and deadlines Excellent written and verbal communication skills with high attention to detail Ability to work collaboratively in a team‑oriented, relationship‑focused environment What We Offer Competitive Salary : Your hard work deserves great pay! Comprehensive Benefits : Including health, life, dental, vision, and a health savings account. Retirement Planning : 401K and profit‑sharing options. Incentives : Annual Incentive Compensation Program available for all benefit eligible employees Work‑Life Balance : Paid vacation and holidays. Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. #J-18808-Ljbffr