Patient Service Representative - UT Internal Medicine Pellissippi

University Physicians' Association

Job Description

Description:

University Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for a primary care medical office located in Knoxville, TN, UT Internal Medicine Pellissippi .

Job Type: Full-time, Monday – Friday 8A-4:30P

Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with giving instructions, processing orders, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.

Job duties include, but are not limited to:

Greet patients in friendly and timely manner
Ensure that patients complete necessary forms required for the electronic health record and billing office
Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
Ensures good patient flow through practice by timely processing of patients as they arrive at front office
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to medical assistant or physician
Schedules patients with appropriate physician
Document scanning into electronic health record
Other duties as assigned

Full benefit package available, including PTO, Sick Time, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more.

Requirements:

6-months to 1-year previous medical experience is preferred.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Apply

Vacancy posted 2 days ago

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