Sr. Medical Collector (H)

Senior Medical Collector

The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Medical Collector to work in remotely. The Senior Medical Collector applies collection practices knowledge to ensure that patient demographic information is accurate and that proper funding source is billed and collected upon in a timely manner. The Senior Medical Collector works with patients, insurances, and physician offices to solve any issues and maximize reimbursements.

Core Job Functions

• Contacts various payers and patients to collect on outstanding accounts and tracks all calls.
• Identifies patterns of patient and insurance concerns and reports to supervising staff.
• Handles incoming patients' questions and concerns, and documents them appropriately.
• Prepares reports on items assigned and recommends plans of action.
• Responds to over-the-phone and in-person inquiries from patients and insurance carriers.
• Coordinates the resolution of patient accounts and verifies demographic and insurance information.
• Works on accounts receivables in assigned areas to maximize reimbursement.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High School diploma or equivalent required
• Minimum 3 years of relevant experience required
• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.