Graduate Records Evaluator

Graduate Records Evaluator

This is a 12-month-per-year, Limited-Term Appointment position with an anticipated conclusion date of December 1, 2027. Hybrid Work Eligible.

Seattle University is a Jesuit Catholic university in the heart of Seattle, committed to educating the whole person, to professional formation, and to empowering leaders for a just and humane world. Graduate education is central to that mission, and graduate students bring rich professional and life experience to our community. Seattle University is currently home to over 40 graduate degree and certificate programs, serving approximately 3000 students annually.

Position Description:

• Compile digital documentation and perform application processing in the customer relationship management (CRM) system so academic departments can review and evaluate applicants for admission.
• Develop a strong working knowledge of the application requirements for all graduate programs and certificates to help prospective students and departments navigate the application and review process.
• Serve as a primary resource for international documentation requirements.
• Share maintenance of Graduate Service Agreements to help manage processes with departments.
• Generate reports and audit the integrity of application data.
• Monitor each application through its integration with the enterprise student records system and through the admission decision.
• Release admission decisions during each application cycle.
• Assist in maintaining data quality (applicant and record cleanliness) by working closely with others on the Admissions and Operations teams. Tasks may include editing small parts of multiple records, general audits, scanning and assigning documents, and exporting data for mass corrections.
• In partnership with the admissions counselors and designated academic liaisons, respond to inquiries from prospective students, provide information on university policies, and contribute to the overall effort of meeting the university's annual enrollment goals.

Required Qualifications:

• Bachelor's degree.
• Demonstrated commitment to diversity and to the university's mission, vision, and values.
• One or more years of experience in customer service and detailed data entry, preferably in an educational environment in the areas of credential evaluation or academic advising, or an equivalent combination of education and experience.
• Demonstrated attention to detail and whole-systems thinking.
• Ability to work both independently and collaboratively in a team environment.

Preferred Qualifications:

• A resilient and innovative problem solver with excellent organizational abilities, acute attention to detail, and strong interpersonal skills that enable them to develop positive relationships with key campus partners and provide personalized attention to prospective students throughout the admissions process.
• Ability to exercise professional judgment to make informed decisions based on experience, reason, and policy while considering issues of equity, fairness, and historical precedent.
• Adept at managing and prioritizing multiple tasks.
• CRM experience, preferably with Slate and Workday.

Compensation at a Glance: $22.56 per hour - $26.50 per hour

Application Instructions: Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.