Medical Receptionist/ Front Desk

Company DescriptionLANCASTER FAMILY ALLERGY, LLC is a medical practice located at 730 Eden Road in Lancaster, Pennsylvania, United States. The organization specializes in providing comprehensive care and treatment for allergies and related conditions. With a commitment to patient-centered service, LANCASTER FAMILY ALLERGY prioritizes high-quality care in a welcoming environment. The practice is dedicated to ensuring the health and well-being of its patients in the Lancaster community.Role DescriptionThis is an on-site role for a Medical Receptionist/Front Desk position based in Lancaster, PA. The responsibilities include welcoming and assisting patients, managing appointment scheduling, maintaining records and documentation, answering phone calls with professional etiquette, and providing administrative support to ensure the smooth operation of the medical office. The role also requires knowledge of medical terminology to effectively assist staff and communicate with patients. Knowledge in particular of allergy/immunology and/or Athena EMR helpful.QualificationsProficiency in Appointment Scheduling and Medical Office administrationStrong Receptionist Duties and Phone Etiquette skillsUnderstanding of Medical TerminologyExcellent communication and customer service skillsAttention to detail and ability to multitask in a fast-paced environmentExperience with electronic medical records (EMR) systems is a plusHigh school diploma or equivalent; additional certifications in healthcare or administration are advantageous