Telecommunicator (CSR)

divh2Job Title/h2pDay to Day Responsibilities/ppCall handling experience: 68 calls per hour 50+ calls a day/ppServe as a trusted first point of contact, actively listening with empathy and assessing caller needs while helping to de escalate emotional situations./ppCollect and accurately document essential information to support intake, triage, and care coordination./ppClearly explain next steps, set expectations, and provide guidance or pre arrival instructions when appropriate./ppIdentify and respond to urgent situations, including potential life threatening risks, self harm, or harm to others, escalating appropriately to ensure safety./ppMonitor availability and status of field and virtual care resources and respond promptly to emergency alerts and support requests./ppPay for this position is $18/hr while on contract/ppWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io./p/div