Front Office Manager / Patient Treatment Coordinator

Job Description

Job Description

Front Office Manager / Treatment Coordinator

We are seeking a confident, patient-focused Front Office Manager & Treatment Coordinator with proven sales experience in a dental clinic to join our growing practice. Experience in a med spa environment is a strong plus . This role is ideal for someone who excels at building trust, presenting treatment plans, and driving case acceptance while supporting a high-performing clinical team.

• Present treatment plans with clarity and confidence, building trust and demonstrating value to patients

• Guide patients through complex treatment options, answer questions, and create affordable financial arrangements

• Actively drive treatment acceptance using consultative sales skills

• Participate in daily morning huddles, sharing key patient insights and same-day treatment opportunities

• Maintain accurate and detailed patient records, ensuring all signed treatment plans are properly scanned and documented

• Schedule appointments strategically to maximize provider time and office productivity

• Conduct follow-ups for unscheduled treatment plans and deliver monthly progress and production reports

• Foster teamwork, communication, and operational excellence across the practice

• Required: Sales experience in a dental clinic with a strong track record of treatment acceptance

• Plus: Experience in a med spa or aesthetic practice

• Strong knowledge of dental procedures and terminology

• Exceptional communication, presentation, and relationship-building skills

• Professionalism, integrity, reliability, and attention to detail

• Leadership mindset with the ability to motivate patients and team members

• Competitive hourly pay: $22.00 – $28.00 per hour , based on experience

• Supportive, patient-centered, and collaborative work environment

• Opportunities for career growth and professional development

• No weekends — enjoy a healthy work-life balance

• Job Type: Full-time

• Schedule:

  • 8-hour shifts

  • Monday to Friday

  • No weekends

• Dental insurance

• Employee discounts

• Paid time off & paid sick time

• Flexible schedule

• Free parking

• Paid training & on-the-job training

• Professional development assistance

• Opportunities for advancement

• Dental treatment planning: 2+ years (Required)

• Dental terminology: 3+ years (Required)

• Open Dental software: 1+ year (Preferred)

• Dental sales experience: Required (2 years)

• English (Required)

• Spanish (Preferred)

• Miami, FL 33132

• Ability to commute: Required

• Work location: In person