Training and Support Specialist

This is a hybrid work model- the client will require 8 days per month onsite

Description:

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.

The client prefers experience with following tools : SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with : Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.

Skill - Required / Desired - Amount of Experience
Experience in curriculum design and developing training materials for adult learners - Required - 3 Years
Strong content development skills needed. - Required - 3 Years
Instructional design and technical knowledge needed - Required - 5 Years
Understands the client Program that drive the efforts of the county, regional, and state staff who administer those programs. - Nice to have - 3 Years
Adobe Articulate 360 - Required - 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations - Required - 3 Years
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. - Required - 3 Years
Preferred tools : Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex - Required - 3 Years

Notes:

No travel is required. This is a Monday-Friday, 8-5 position.


Hybrid work model.

This is a hybrid work model- the client will require 8 days per month onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status