Director, Enterprise Risk Management [Remote]

Founded in 2018, Bakkt, Inc. is a regulated financial technology company building infrastructure for the future of finance. Bakkt's platform serves financial institutions, fintechs, and consumer finance products — providing the compliance, security, and scale required to deliver trusted financial services at a global level. Through its core business pillars, Bakkt powers institutional-grade trading capabilities, AI-enabled programmable finance, and cross-border payment infrastructure.

In our lean, fast-scaling environment, you must have the willingness and capability to completely roll up your sleeves and own the entire risk lifecycle from A to Z. You are the  Stage 1 triager who drops everything to dive into messy data, investigate real-time incidents, and cut through noise to diagnose what is broken. Simultaneously, you are the  Stage 2 builder who executes the actual grunt work required to fix it—writing the risk registers, configuring the tracking tools, co-designing automated controls with engineers, and building your own executive slide decks.

We want a gritty, highly technical creator who treats risk as an operational engineering problem and leverages AI and automation to scale themselves, ensuring that a lean infrastructure can punch way above its weight.

• Design, implement, and continuously improve the Enterprise Risk Management framework, risk taxonomy, risk registers, and risk appetite statements specific to digital assets and regulated financial services.
• Provide strategic direction for risk mitigation and operational improvement initiatives, guiding them from conception through completion in partnership with First Line business owners.
• Validate the design and implementation of sustainable controls established by the First Line to address identified risks, audit findings, and compliance gaps.
• Maintain and evolve risk policies, standards, and procedures aligned with regulatory expectations (including NYDFS) and industry best practices.

• Oversee and drive risk mitigation efforts related to counterparty exposure, including the assessment and ongoing monitoring of institutional partners, custodians, market makers, and liquidity providers.
• Support business-centric risk initiatives across market risk, liquidity risk, and operational risk — providing Second Line challenge and guidance to First Line owners.
• Partner with business and product teams on the risk-clearing process for new product launches, token listings, and partner integrations, providing independent Second Line review.

• Conduct enterprise-wide risk assessments across financial, operational, strategic, and technological domains — including crypto-specific risks such as custody, stablecoin peg stability, and on-chain exposure — to evaluate enterprise risk levels.
• Monitor emerging risks (regulatory, market, technology, and cyber) and provide early warning and recommended actions to the Head of Risk and executive team.

• Oversee and drive risk mitigation tied to audit findings, regulatory exam observations, and self-identified issues, holding First Line owners accountable for execution and sustainability.
• Validate the design and implementation of remediation actions, track progress to closure, and report status to leadership and the Risk Committee of the Board.

• Lead change management associated with ERM transformations, supporting smooth adoption of new risk policies, frameworks, and systems across the enterprise.
• Partner with department heads, Legal, Compliance, Internal Audit, Finance, and Technology/Product teams to coordinate effective risk strategies — driving execution through cross-functional influence rather than direct ownership of First Line controls.

• Embrace AI and agentic workflows to increase the speed, accuracy, and scalability of Second Line activities — including risk assessments, control validation, issue tracking, and reporting.
• Maintain a hard focus on continuous improvement in how risks are identified, escalated, tracked, validated, and remediated — challenging legacy approaches and removing manual friction wherever possible.
• Identify, evaluate, and help operationalize new tools, automations, and data-driven approaches to risk monitoring; partner with Technology, Data, and First Line teams to bring them to life.
• Operate as a builder and creator — designing better ways of working, prototyping improvements, and measurably raising the bar over time — rather than administering existing processes for their own sake.

• Prepare risk reporting, analysis, and materials in support of the Head of Risk, who serves as the primary interface to executive leadership, the Risk Committee of the Board, and regulators (including NYDFS).
• Translate complex risk scenarios into clear, actionable insights for technical and non-technical audiences.

• Education: Bachelor’s degree in Business Administration, Finance, Economics, Law, or a related field. Relevant certifications (e.g., FRM, PRM, CRISC, or CRMA) are a plus.
• Experience: 7–10 years of progressive, hands-on experience in enterprise risk management, internal audit, or compliance — including direct experience designing risk frameworks, performing risk assessments, and executing Second Line monitoring and challenge activities.
• Execution & Influence: Ability to drive execution through cross-functional influence, operating effectively as an individual contributor in the Second Line — overseeing rather than performing First Line activities.
• Industry Knowledge: Solid understanding of the crypto and blockchain ecosystem, digital assets, and their unique risk profiles (e.g., custody models, Layer 1/Layer 2 architectures, DeFi primitives, stablecoin dynamics).
• Regulated Environment Experience: Track record working within a regulated financial, banking, or digital asset environment; familiarity with NYDFS, SEC, MiCA, or comparable regulatory regimes preferred.
• Counterparty & Market Risk Acumen: Working knowledge of counterparty risk assessment, market and liquidity risk concepts, and operational risk frameworks.
• Builder Mindset: A builder/creator orientation — energized by designing and improving processes rather than administering them. Curious, resourceful, and willing to prototype, automate, and iterate.
• AI & Agentic Workflow Fluency: Demonstrated interest in (and ideally hands-on use of) AI tools, agentic workflows, and automation to make risk and control work faster, sharper, and more data-driven.
• Continuous Improvement Bias: A hard focus on continuous improvement in how risks are tracked, validated, and remediated — challenges status quo, identifies friction, and proposes better approaches.
• Change Management: Proven ability to support strategic change initiatives, navigate resistance, and drive cultural alignment around risk management principles.
• Communication Skills: Strong stakeholder management and executive presence, with the ability to articulate complex risk scenarios to non-technical audiences, the Head of Risk, the Board, and regulators.