Customer Service Representative

Customer Service RepresentativeHialeah FL - 1st Shift- Competitive Pay!We are seeking a dedicated Customer Service Representative to join our in-house sales team. The ideal candidate will be responsible for quoting RFQs, processing sales orders, and maintaining communication with customers until their orders are delivered. This role requires coordination with various departments to ensure accuracy and efficiency in daily processes, along with strong multitasking abilities and attention to detail.ResponsibilitiesAnalyze RFQs and identify parts.Process and enter customer orders in the system.Follow-up on open orders.Coordinate with and support other departments as necessary.Handle approximately 40-50 calls per day.Support customers in Europe and Latin America with order fulfillment and placement of quotes and order entry.Collaborate frequently with purchasing teams and airline buyers.Essential SkillsCustomer service and account management experience.Aviation experience.Proficiency in Microsoft Office.Previous experience in aviation parts and quoting.Fluency in English and Spanish.Additional Skills & QualificationsExperience with JD Edwards Enterprise ERP is a plus.Why Work Here?Join a family-owned business that offers opportunities for growth and interaction with various departments. Enjoy comprehensive benefits, including 401(k) matching, health, dental, and vision insurance. After five months, we cover 100% of healthcare for employees and 85% for a plus-one.Work EnvironmentWork in an office environment with a warehouse located at the back. The position operates Monday through Friday.Job Type & LocationThis is a Contract to Hire position based out of Miramar, FL.Pay and BenefitsThe pay range for this position is $28.85 - $33.65/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)