Care Management Assistant

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Care Management Assistant Full Time Waterbury, CT, US 2 days ago Requisition ID: 1003 Salary: $35,000.00 Annually Position Type / Schedule Full-time, 35 hours per week; in-office position with potential field work as needed. Position Summary The Care Manager Assistant supports the CT Home Care Program unit through administrative, client-facing, and program support responsibilities. The position may interact directly with clients in the office, in the field, or electronically under the direction of Care Managers. Essential Duties and Responsibilities Creates, updates, and produces client charts. Responds to phone and/or email inquiries concerning the CHCP within confidentiality guidelines. Greets visitors who come into the office, including clients, family members, and providers, and provides on-site assistance and guidance. Scans provider reports and other relevant case documentation that need to be digitized. Processes incoming USPS mail for urgency; sorts, scans, and files documents in the client record. May participate in developing reports, monitoring services, and setting up meetings. Works with Care Managers to ensure files are complete, including all communication documents relevant to client care and environment. May work directly with clients, under the supervision of Care Managers, to complete eligibility documents in the office, in the field, or electronically as needed. May provide support in crisis management; assist with mandated reporting, direct care service referrals, and monthly monitoring contacts as directed by Care Managers or supervisors. Acts as an administrative liaison with field offices and personnel. Required Qualifications At least two years of demonstrated experience in a work environment that includes service delivery Proficiency in Microsoft Office Suite Familiarity with computers required, as well as capacity to carry a laptop Candidates must be willing to work full-time on-site from the office, with the potential need to work in the field. Travel is required in CT. A personal vehicle for reliable transportation, a valid driver’s license, and current automobile insurance are required. Preferred Qualifications Bilingual English/Spanish language ability is strongly preferred Compensation: Starting at $35,000 annually In addition to a competitive salary, full-time employees enjoy a robust benefits package designed to support their health, well-being, and financial future. Benefits include medical, dental, and vision coverage, paid time off, paid holidays, a company-sponsored 401(k) plan, an Employee Assistance Program (EAP), parental leave, and life insurance. Position Type / Schedule Full-time, 35 hours per week; in-office position with potential field work as needed. Position Summary The Care Manager Assistant supports the CT Home Care Program unit through administrative, client-facing, and program support responsibilities. The position may interact directly with clients in the office, in the field, or electronically under the direction of Care Managers. Essential Duties and Responsibilities Creates, updates, and produce client charts. Responds to phone and/or email inquiries concerning the CHCP within confidentiality guidelines. Greets visitors who come into the office, including clients, family members, and providers, and provides on-site assistance and guidance. Scans provider reports and other relevant case documentation that need to be digitized. Processes incoming USPS mail for urgency; sorts, scans, and files documents in the client record. May participate in developing reports, monitoring services, and setting up meetings. Works with Care Managers to ensure files are complete, including all communication documents relevant to client care and environment. May work directly with clients, under the supervision of Care Managers, to complete eligibility documents in the office, in the field, or electronically as needed. May provide support in crisis management; assist with mandated reporting, direct care service referrals, and monthly monitoring contacts as directed by Care Managers or supervisors. Acts as an administrative liaison with field offices and personnel. Required Qualifications At least two years of demonstrated experience in a work environment that includes service delivery Proficiency in Microsoft Office Suite Familiarity with computers required, as well as capacity to carry a laptop Candidates must be willing to work full-time on-site from the office, with the potential need to work in the field. Travel is required in CT. A personal vehicle for reliable transportation, a valid driver’s license, and current automobile insurance are required. Preferred Qualifications BA/BS degree preferred Bilingual English/Spanish language ability is strongly preferred Compensation: Starting at $35,000 annually Benefits In addition to a competitive salary, full-time employees enjoy a robust benefits package designed to support their health, well-being, and financial future. Benefits include medical, dental, and vision coverage, paid time off, paid holidays, a company-sponsored 401(k) plan, an Employee Assistance Program (EAP), parental leave, and life insurance. 35 hours per week, scheduled Monday through Friday #J-18808-Ljbffr