Desktop Support Technician
BizOptimize
100% On-Site (Monday–Friday, 40 hours/week) When Hiring Now! Must be a U.S. Citizen or Green Card Holder | No C2C Must be a U.S. Citizen or Green Card Holder | No C2C Who We're looking for an experienced Desktop Support Technician who enjoys solving technical problems, delivering outstanding customer service, and keeping end users connected and productive. If you thrive in a fast-paced IT support environment, this role is for you! What Join the State of New Mexico as a Desktop Support Technician supporting desktop and laptop hardware, Microsoft Windows environments, Microsoft 365, Active Directory, and ServiceNow (or similar ticketing platforms). You'll troubleshoot technical issues, resolve help desk tickets, collaborate with vendors, and ensure reliable desktop operations across the organization. Where Santa Fe, New Mexico Why Support a critical government organization Work in a Microsoft-based enterprise environment Build your IT support experience with hands‑on troubleshooting Collaborate with technical teams while helping users every day Join a team where your problem-solving skills truly make a difference Ideal Skills Desktop & Laptop Support Windows OS & Microsoft 365 Outlook, Teams & Active Directory ServiceNow (or similar ticketing systems) Hardware & Software Troubleshooting Basic Networking Knowledge PowerShell (a plus!) Excellent Customer Service & Communication #J-18808-Ljbffr BizOptimize
Vacancy posted 4 days ago
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