Director of Fulfillment Center Operations

Job Description

Job Description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:

Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Indiana fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency.

How will you achieve success:

• Total Operational & Financial Ownership: Assume full accountability for the IN FC’s P&L and performance metrics, ensuring every department hits aggressive targets across Safety, Quality, Delivery, and Cost.

• Strategic Labor & Inventory Planning: Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes while maintaining 100% on-time shipping execution.

• Developing a "Leader of Leaders" Culture: Directly mentor and scale a multi-tiered leadership team—including Senior Operations Managers and Area Managers—fostering a culture of high accountability and professional growth.

• Driving Continuous Improvement: Lead the implementation of Lean, Six Sigma, or Kaizen methodologies to eliminate waste, optimize facility throughput, and redefine standard operating procedures (SOPs).

• Tech & Infrastructure Optimization: Partner with Engineering and Software teams to identify, recommend, and integrate next-generation automation and equipment to increase site capacity.

• Cross-Functional Synergy: Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management to align site operations with Spreetail’s global supply chain strategy.

What experiences will help you in this role:

• Experienced: 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred).

• Proven Leader: 5+ years managing salaried leaders and experience overseeing teams of 300+.

• Analytical: BS in Engineering, Operations, or an analytical Business field.

• Relentless: A problem-solver who thrives on optimizing complex systems and never settles for the status quo

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us: 

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. 

•  We celebrate accomplishments.  Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

•  We care about your Health & Wellness.  Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package. 

•  We create the opportunity to revolutionize your community.  We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email View email address on us.fitly.work.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to View email address on us.fitly.work directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-On-site

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.