Automotive Service Store Manager

Job Description

Job Description

Are you an experienced automotive leader looking to take your career to the next level? Iconic Tire & Service Centers is a rapidly growing, family-owned automotive repair and tire business with state-of-the-art facilities across the Valley. We are currently seeking a driven Automotive Store Manager to oversee daily operations, drive sales, and manage staff across several of our locations (Mesa, Gilbert, Phoenix, and Maricopa).

At Iconic Tire, we believe our success is driven by the quality of our employees. We provide transparent, reliable automotive repair and tire care to our communities, and we need a strong leader to ensure our teams deliver top-tier customer service, maximize profitability, and maintain high operational standards across the board.

Key Responsibilities:

• Operational Leadership: Oversee the daily operations of multiple shop locations, ensuring each facility runs efficiently, safely, and meets company standards.
• Sales & Profitability: Drive revenue growth in tire sales and auto repair services (brakes, alignments, AC service, engine diagnostics, etc.) by setting and monitoring KPIs for each shop.
• Team Development: Hire, train, and mentor individual Shop Managers, Service Advisors, and Automotive Technicians to build high-performing teams.
• Customer Experience: Ensure a transparent, 5-star customer experience across all managed locations. Handle escalated customer service issues with professionalism.
• Inventory & Facility Management: Monitor tire and parts inventory, ensure equipment is properly maintained, and verify that all locations comply with safety and OSHA regulations.
• Reporting: Report directly to upper management regarding shop performance, sales metrics, and staffing needs.

Requirements and Qualifications:

• Experience: 5+ years of management experience in the automotive repair or tire industry, with at least 1-2 years managing multiple locations or high-volume shops.
• Industry Knowledge: Strong operational knowledge of the tire business and general automotive repair processes.
• Leadership Skills: Proven track record of recruiting, training, and motivating sales and service teams to hit high revenue targets.
• Tech-Savvy: Experience with modern shop management software, estimating tools, and KPI tracking.
• Logistics: Must have a valid Driver’s License and reliable transportation to travel between shop locations in Mesa, Gilbert, Phoenix, and Maricopa on a regular basis.
• Drive: Must be a highly motivated self-starter with a passion for the automotive industry and team building.

What We Offer:

• Competitive Compensation: Top-tier base salary plus a highly lucrative multi-shop bonus structure.
• Comprehensive Benefits: Health, Dental, and Vision insurance (including family coverage).
• Financial Security: 401(k) program with employer contributions.
• Work-Life Balance: Paid time off, paid holidays, and a schedule that prioritizes family (Closed on Sundays!).
• Career Growth: Upward mobility and long-term career stability in a growing, family-owned company.