Evening Supervisor Operations

Job Title: Evening Supervisor Operations
Job Location: Pittsburgh-USA-15231
Work Location Type: On-Site
Salary Range: $56,949.00 - 70,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nations leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job its an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join Americas first, foremost, and finest and take your career to new heights.

Role Purpose Statement

We are seeking a dynamic and results-driven leader who thrives in a fast-paced production environment and excels at managing and motivating teams. The Evening Operations Supervisor is responsible for driving operational excellence, ensuring the delivery of high-quality products, and fostering a culture of safety, accountability, and continuous improvement. This role plays a critical part in engaging employees and reinforcing performance and safety initiatives during the evening shift. Work Location: SKYCHEFS , near PIT International Airport Work Tpye- Onsite Shift- 3:30 PM - 12:00 AM

Main Accountabilities

Operations & Supervision

• Oversee and ensure all operational areas are properly organized, staffed, and directed to meet production and delivery timelines
• Lead and facilitate daily team huddles to communicate goals, priorities, and performance expectations
• Plan, schedule, and manage staffing levels to achieve productivity targets while controlling overtime and labor costs
• Ensure timely and accurate production and/or catering of all flights in accordance with operational standards
• Monitor workflows and proactively resolve operational challenges to maintain efficiency and service levels
• Document processes, identify improvement opportunities, and implement corrective actions

Compliance & Safety

• Ensure strict adherence to all regulatory and company standards, including FDA, USDA, OSHA, EPA, DOT, and HACCP requirements
• Promote and enforce a strong safety culture by actively monitoring compliance and engaging employees in safety initiatives
• Conduct regular audits and follow up on any safety or compliance concerns

Leadership & Team Development

• Lead, coach, and develop team members in alignment with company values, policies, and performance expectations
• Foster a positive and inclusive work environment focused on engagement, accountability, and continuous improvement
• Provide ongoing performance feedback, address employee relations matters, and support talent development
• Model and reinforce company values and leadership principles within the team

Performance & Continuous Improvement

• Monitor key performance indicators (KPIs) including productivity, quality, attendance, and cost metrics
• Identify performance gaps and implement corrective actions to drive operational success
• Support and participate in company initiatives such as Quality Programs, HACCP, Lean Manufacturing, and Safety Programs
• Drive continuous improvement efforts to enhance efficiency, reduce waste, and improve overall performance

Knowledge, Skills and Experience

• Bachelors degree or equivalent experience required.
• 13 years of supervisory or leadership experience in a production, manufacturing, or operations environment.
• Proven ability to lead teams and drive performance in a fast-paced setting
• Strong problem-solving, decision-making, and organizational skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask and manage competing priorities effectively
• Working knowledge of OSHA, GMP, FDA, USDA, EPA, and HACCP standards.
• Proficiency in Microsoft Office and Windows-based applications.
• Familiarity with labor management and productivity tracking systems preferred

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.