Medical Office Receptionist

Job Description

We’re looking for a full-time Medical Office Receptionist to join our Austin, TX clinic and help us deliver world-class experiences to our patients every day.

Our Medical Office Receptionist sit at the crossroads of our clinical operations, and provide the centerpiece of our personalized, upbeat, and unforgettable patient experience.

You’ll provide a friendly face to our patients, manage clinic scheduling and keep us running efficiently, facilitate communications across the clinic and the company, and help organize and manage a wide variety of data. Most of all, you’ll be the ‘glue’ that makes our clinic succeed.

Medical Receptionist Responsibilities

Greet and attend to patients in person and over the phone.

Professionally assist doctors, staff, visitors, and patients.

Maintain business inventory such as checking supplies, scheduling equipment, maintenance and repairs.

Answer all phone calls in a professional and courteous manner.

Perform all duties within HIPAA regulations.

Maintain confidentiality of all doctor, staff, and patient information.

Schedule appointments between doctors and patients.

Liaise between medical departments with discretion and professionalism.

Adhere to policy and procedures during all activities.

About You

Lives near Georgetown

Willing to travel from clinic to clinic at times

You're a values-centered person with a relentless focus on service, learning, and responsibility.

You love to interact with others, work in a team environment, and maintain a positive attitude in the face of rapidly changing circumstances.

You pay attention to detail and are highly organized.

You have an outgoing personality, are excited by the chance to roll up your sleeves and help out, and have the ability to share your positivity and excitement with others around you.

2+ Years of experience at a healthcare facility in a medical receptionist role

Working knowledge of medical terminology and HIPAA regulations (highly advantageous)

Innovative thinker with strong conceptual and problem-solving skills.

Ability to work under pressure and react effectively to emergency situations.

Excellent documentation, communication, and tech saavy.

Passionate about healthcare excellence.