Supervisor, Fulfillment

Supervisor, Fulfillment Join Millennium Print Group as a Supervisor, Fulfillment! We’re looking for a hands‑on operations leader to oversee fulfillment activities within our fast‑paced warehouse and manufacturing environment. In this role, you’ll lead fulfillment staff, support daily operations, and help drive efficiency, safety, quality, and customer satisfaction across the department. Location: Raleigh, NC Schedule: Onsite Pay & Benefits: Competitive compensation + full benefits package + leadership growth opportunities What You’ll Do Lead and support daily fulfillment operations including shipping, receiving, and order processing Monitor operational performance to ensure quality, productivity, and on-time delivery standards are achieved Partner with department leadership to execute operational goals and continuous improvement initiatives Provide coaching, mentorship, and performance feedback to fulfillment team members Manage scheduling, attendance tracking, reporting, and administrative responsibilities Communicate operational updates, staffing needs, and workflow challenges to leadership teams Resolve day-to-day operational issues while maintaining workflow efficiency Ensure compliance with safety procedures, OSHA regulations, QMS standards, and company policies Support a positive, safe, and team‑oriented work environment What You’ll Bring High school diploma or equivalent required; bachelor’s degree preferred 5+ years of experience in fulfillment, warehousing, supply chain, or distribution operations Previous supervisory or leadership experience preferred Working knowledge of warehouse operations, fulfillment equipment, and warehouse management systems Strong Microsoft Office and systems proficiency Excellent communication, leadership, and organizational skills Strong problem‑solving and decision‑making abilities Ability to manage multiple priorities in a fast‑paced operational environment Continuous improvement or ISO/OSHA experience preferred Why Join MPG? Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. Join a growing organization where leadership, teamwork, innovation, and operational excellence drive success while supporting globally recognized products. Benefits A highly competitive compensation “above the industry” commensurate with experience, including an annual incentive bonus plan 100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match Health Savings/Flexible Spending Account options Paid time off, including 10 company‑paid holidays, plus 1 floating holiday Employee Assistance Program Comprehensive relocation package available for qualified candidates And, much more! Millennium Print Group is an Equal Opportunity Employer. The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. #J-18808-Ljbffr Millennium Print Group, A Subsidiary of the Pokémon Company International