Service Porter

Toyota Service Porter

As a Service Porter at Headquarter Toyota in Hialeah, FL, you will play vital role in maintaining cleanliness, organization and efficiency in the service department. Your dedication to assisting customers, supporting advisors and preparing vehicles for delivery ensures the smooth operation of the team and a positive customer experience.

Job Benefits:

We offer a positive and professional work environment with top-notch training opportunities. We strongly believe in the development of our employees through continuous training and promotion from within. Our dedicated team members enjoy a range of exceptional benefits, inclusive of:

• A collaborative team atmosphere
• Comprehensive Medical/Dental/Vision Insurance coverage
• Paid Vacation Time after one year of service
• Access to 401(K) with matching contributions

Responsibilities (include but are not limited to):

• Greet Customers assist with inquiries in a friendly and professional manner
• Safely move vehicles within the service area, lot, and to/from customer pickup points
• Perform vehicle walk-arounds to check for any prior damage before service
• Deliver vehicles to customers after service completion
• Keep the service drive clean, organized, and free of hazards
• Assist advisors and technicians with vehicle flow and organization
• Provide concierge support (shuttling customers, light errands, etc.)
• Maintain communication with advisors to support efficient customer service
• Other tasks as assigned

Requirements:

• Adhere to the company’s dress code policy and professional appearance standards
• Must be bilingual in English and Spanish
• Must be able to work efficiently in a fast-paced environment
• Must have excellent customer service and communication skills
• Strong attention to detail and reliability
• Must have computer proficiency (for basic check-in tasks)
• Must have a valid driver's license and an acceptable driving record
• Must be able to work a flexible schedule including, weekends and holidays as needed

Additional Information:

This job posting may close before the listed closing date once the position has been filled.

This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs require, with or without notice.

We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

Employment is contingent upon successfully completing all pre-employment requirements applicable to the position, which may include a background check, motor vehicle record (MVR) review, and drug screening, where permitted by law.

We maintain a Drug- and Tobacco-Free Workplace.