Sr ServiceNow ITOM Engineer

Are you excited by building automation and integration solutions across hybrid infrastructure environments?Do you enjoy turning operational requirements into durable, observable engineering solutions while helping others grow?About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk atAbout the RoleThis role supports IT Operations Management (ITOM) by designing and delivering automation and integration solutions across physical datacenter infrastructure, private cloud, and public cloud environments. You will translate operational requirements into durable, observable software solutions that improve visibility, reporting, and operational effectiveness across a hybrid infrastructure footprint. You’ll also help strengthen engineering practices through collaboration, code reviews, and mentoring.ResponsibilitiesDesign and deliver automation and integration solutions across ITOM platforms, fleet management tooling, and observability systemsBuild and maintain APIs and data pipelines supporting IT operations visibility and reportingSupport and automate operations across physical datacenter infrastructure (hardware lifecycle, provisioning, asset tracking) and virtualized/cloud environmentsApply IT governance practices and fleet management discipline across managed endpoints and infrastructureCollaborate with operations, infrastructure, and service management teams to identify gaps and translate them into engineered solutionsApply AI tooling fluently and deliberately to accelerate delivery and improve solution qualityMentor junior engineers on development methodology, automation patterns, and operational best practicesParticipate in code reviews and uphold engineering standards across the team while keeping abreast of emerging developments in IT operations tooling and AI-augmented engineeringRequirementsExperience with IT operations platforms (ServiceNow or equivalent) strongly preferred, including ServiceNow development such as Flow Designer, Business Rules, REST APIs, and CMDBExperience with hybrid or multi-tier infrastructure environments (physical datacenter + cloud) strongly preferredProficiency in PowerShell and/or Python for automation and systems integrationExperience across hybrid infrastructure platforms: Azure, AWS, private cloud (VMware, Hyper-V, Proxmox, OpenStack), and physical datacenter operations (Dell hardware, rack/stack, lifecycle management)Experience with endpoint management, agent-based data collection, fleet management tooling, and IT governance practicesFamiliarity with infrastructure-as-code or cloud automation patterns (ARM, Terraform, PowerShell DSC, or equivalent) a plusStrong understanding of data modeling and SQL (MySQL or equivalent), with proficiency in API design and consumption (REST/JSON)Demonstrated ability to leverage AI-assisted development tools as part of standard engineering practice, with knowledge of observability and monitoring platforms a plus and strong oral and written communication skills to translate operational requirements into technical designsRisk benefit statementLearn more about the LexisNexis Risk team and how we work U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New Jersey, the base pay range is $112,574 - $179,826.If performed in Ohio, the base pay range is $90,500 - $150,900. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on click.appcast.io.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.SummaryLocation: Georgia; Pennsylvania; Florida; New Jersey; Ohio; North CarolinaType: Full time