IT SUPPORT TECHNICIAN II
Liberty Energy Services, LLC
Qualifications & Requirements:
- Benefits
Salary:
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown.
Benefits:
At Liberty Energy, our total employee benefits include, but are not limited to, the following:
- Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business Administration, or related field.
- Minimum of 4 years experience in desktop support analysis.
- Must have strong communication and interpersonal skills.
- Good analytical and communication skills, sound judgment, and the ability to work well with others.
- Ability to translate technical terms into non-technical language.
- Ability to work in a fast-paced changing environment.
- Self-start that grabs responsibility and pushes for ways to improve the process flow.
- Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
- Ability to stay on task and follow through
- Attention to detail
- Safety conscious
- Customer/Client focus
- Positive attitude
- Prioritization & organizational skills
- Accountability
- Ethical practice
- Strong team-player
- Ethical practice
- Patience
- Flexibility
- Must be sensitive to Corporate needs, employee goodwill, and the business needs
- Coordinates and provides IT Support for all computers of assigned location(s).
- Level 2 troubleshooting user issues with phones, computers, printers, etc.
- Repairs software and hardware issues for users as they arise.
- Configures and deploys new equipment.
- Evaluates broken hardware and performs warranty repairs.
- Trains users on OS, application, phone, and mobile phone use as needed.
- Maintains asset list and other internal databases.
- Travels to regional offices on occasion to ensure users and IT needs are addressed.
- Manages projects as they arise.
- Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
- Operates in a professional and/or business casual office environment.
- Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.
- Evening and weekend work may be required as job duties demand.
- Benefits
Salary:
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown.
Benefits:
At Liberty Energy, our total employee benefits include, but are not limited to, the following:
- Medical, Dental, Vision, Prescription Drug (Rx)
- Voluntary Life Insurance for Employee, Spouse, & Child(ren)
- Employee Basic Life and AD&D Insurance - Company Paid
- Short Term & Long Term Disability - Company Paid
- 401(k) or Roth 401(k) Retirement Plan, plus a company match
- Parental Leave
- Flexible Paid Time Off
- And many other benefits not listed here
Vacancy posted 3 days ago
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