Dispatch Manager

Transportation Manager

At NWPX Infrastructure, we manufacture welded steel pipe and precast products that form the backbone of America's water infrastructure. It's work you can be proud of—and an opportunity to advance your career with a company committed to your professional growth and well-being.

Our brands—Northwest Pipe Company, NWPX Park, and NWPX Geneva—set the standard for safety, quality, innovation, and performance. Guided by our core values of Accountability, Commitment, and Teamwork, our people work collaboratively to deliver reliable products and trusted service to our customers—while building stable, rewarding careers along the way.

For over 50 years, NWPX has been a leader in reliable water infrastructure solutions, and our people are the foundation of our success. Build your future with us and be part of a legacy grounded in water.

The Transportation Manager plans, coordinates, and improves the safe and efficient transportation of finished products to customers and project sites. This position oversees drivers, fleet utilization, delivery scheduling, regulatory compliance, transportation costs, and third-party carriers. The Transportation Manager works closely with Sales, Production, Yard Operations, Customer Service, and Plant Management to ensure deliveries are completed safely, on time, and within budget.

Essential Functions and Major Responsibilities:

• Plan and coordinate daily and weekly delivery schedules.
• Match available trucks, trailers, drivers, and outside carriers with delivery requirements.
• Coordinate with Production and Yard Operations to confirm products are ready before dispatch.
• Monitor deliveries and address delays, breakdowns, site restrictions, and schedule changes.
• Provide drivers with accurate delivery instructions, jobsite information, permits, and documentation.
• Communicate delivery changes and service issues promptly to customers and internal teams.
• Balance company fleet utilization with outside carrier capacity.
• Ensure compliance with DOT, FMCSA, state, and company transportation requirements.
• Maintain driver qualification files, vehicle records, permits, registrations, and required documentation.
• Monitor hours of service, electronic logs, vehicle inspections, load securement, and driver performance.
• Lead transportation safety meetings and driver training.
• Investigate accidents and delivery-related incidents; implement and track corrective actions.
• Coordinate preventive maintenance, inspections, and repairs for trucks and trailers.
• Monitor fleet availability and minimize equipment downtime.
• Maintain records for maintenance costs, fuel usage, mileage, and equipment condition.
• Recommend vehicle replacement or capital investment based on operating costs and fleet needs.
• Monitor transportation cost per mile, hour, delivery, and as a percentage of sales.
• Review overtime, fuel usage, empty miles, detention time, and third-party freight costs.
• Approve and verify freight invoices and supporting delivery documentation.
• Improve routing, backhauls, load utilization, and delivery efficiency.
• Prepare transportation budgets, forecasts, and monthly performance reports.
• Supervise, coach, and evaluate drivers, dispatchers, and transportation employees.
• Recruit, onboard, train, and develop transportation personnel.
• Establish expectations for safety, attendance, equipment care, service, and performance.
• Coordinate jobsite access, unloading conditions, delivery windows, and special equipment needs.
• Resolve delivery complaints and implement appropriate corrective actions.
• Coordinate oversized or overweight loads, permits, routing, and pilot vehicles.
• Perform additional duties as assigned.

Secondary Responsibilities:

• Monitor on-time delivery, preventable accidents, fleet utilization, fuel efficiency, empty miles, equipment downtime, and customer delivery complaints.
• Develop cross-training and succession plans for key transportation positions.
• Lead continuous-improvement projects related to safety, service, and transportation cost.

Job Scope:

• Manages day-to-day transportation operations and responds to changing production schedules, customer requirements, equipment availability, and jobsite conditions.
• Makes operating decisions that affect safety, customer service, fleet utilization, freight cost, and company performance.

Interpersonal Contacts:

• Collaborates with drivers, dispatchers, Sales, Production, Yard Operations, Customer Service, Plant Management, customers, contractors, regulatory agencies, vendors, and third-party carriers.

Knowledge, Skills, Abilities:

• Working knowledge of DOT, FMCSA, hours-of-service, vehicle inspection, and load-securement requirements.
• Experience managing commercial drivers, fleet maintenance, and third-party carriers.
• Strong scheduling, communication, problem-solving, leadership, and organizational skills.
• Ability to manage changing priorities in a fast-paced operating environment.
• Ability to analyze transportation costs and develop budgets, forecasts, and performance reports.
• Ability to communicate professionally with employees, customers, contractors, and regulatory agencies.
• Proficiency with transportation-management systems, electronic logging systems, GPS tracking, Microsoft Excel, and related business software.
• Valid driver's license with an acceptable driving record; commercial driver's license preferred but not required.

Education/Experience:

• High school diploma or equivalent required; associate or bachelor's degree in transportation, logistics, supply chain, business, or a related field preferred.
• Five or more years of transportation, dispatch, fleet, or logistics experience preferred.
• Three or more years of supervisory or management experience preferred.
• Experience in manufacturing, construction materials, precast concrete, heavy haul, or building products strongly preferred.

Physical Demands/Work Environment:

• Physical Activity
• Over 2/3 of the time: Talking, Communicating, Hearing, Repetitive motions
• Up to 2/3 of the time: Balancing, Stooping, Kneeling/Crouching, Standing /Sit, Walking
• Less than 1/3 of the time: Climbing, Crawling, Reaching, Pushing, Pulling, Lifting
• Physical Requirements
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly lifting, carrying, pushing, pulling, or otherwise moving objects, including the human body.
• Visual Acuity
• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
• Vision Requirements:
• Up to 2/3 of time, the worker is required to have: peripheral vision, depth perception, the ability to adjust visual focus
• Less than to 1/3 of the time the worker is subject to: close vision, distance vision, color vision
• Weather Conditions
• Up to 2/3 of the time: inside environmental conditions, outside environmental conditions, both environmental conditions, extreme cold, extreme heat, noise, hazards
• Less than 1/3 of the time: vibration, oils
• Noise Levels
• Up to 2/3 of the time: loud noise, very loud noise
• Less than 1/3 of the time: moderate noise
• Supervision Received:
• General Direction: The incumbent exercises wide latitude in determining objectives and approaches to critical assignments. Generally, the incumbent is in charge of an area of work, and typically formulates policy for this area but does not necessarily have final authority for approving policy.
• Personal Protective Equipment is required when in the Plant, Yard or Construction Areas: Hard Hat, Safety Glasses, Steel-toed Boots, Hearing Protection, Reflective Vest
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Except where prohibited by state law, offers of employment may be contingent upon the successful completion of a background check, drug test, and/or physical examination, as determined by the