Cloud & Data Center Operations Lead/Manager Nutley, NJ (Hybrid Onsite)

Cloud & Data Center Operations Lead/Manager

Nutley, NJ (Hybrid Onsite)

6 + months

Virtual Interview

JD:

We want to find a candidate that has Led and managed Cloud environments withing a respectable enterprise organization. Azure or AWS background should be fine.

Americas Cloud & Data Center Operations

1. Cloud & Data Center Operations

• Responsible for the operations of Cloud and Data Center services, including management of full-time, contractor, and partner resources/engineers across all hosting areas, including Compute, Storage, Backup, Database, Disaster Recovery, and Infrastructure Monitoring services.
• Lead 24x7 operations for hosting services and Disaster Recovery, including cost management.
• Oversee the IT Service Cost Delivery model for the portfolio, providing sound financial recommendations and clear Total Cost of Ownership (TCO) analysis.
• Responsible for supporting partner governance and ensuring service levels are met.
• Own proactive Problem Management for applicable services.
• Responsible for Americas/regional FinOps activities, including implementation of tagging taxonomies, cost allocation frameworks, chargeback/showback models, and cloud budgeting processes in alignment with the Global Cloud Strategy.
• Responsible for the lifecycle management of hosting infrastructure.

2. Americas Architecture Services & Engineering

• In alignment with the Global Cloud & Data Center strategy, lead the implementation, engineering, and operationalization of hosting and cloud infrastructure solutions across the Americas region.
• Ensure global architecture standards, landing zones, and governance frameworks are consistently adopted within the Americas landscape.
• Adapt and optimize architectures, where required, to meet region-specific business, regulatory, and performance requirements while remaining aligned to global principles.
• Collaborate with the Global Cloud & Data Center Lead on architecture evolution, standards definition, and roadmap alignment.
• Review and validate technical designs for Americas-specific solutions, ensuring compliance with global standards and local regulatory requirements.
• Support the implementation of Infrastructure as Code (IaC) and automation frameworks to drive standardization, scalability, and operational efficiency within the region.

3. Americas FinOps Governance & Financial Leadership

• Own and manage Americas-specific cloud financial performance across AWS and Azure, including budgeting, forecasting, and cost optimization.
• Execute FinOps practices within the Americas region in alignment with global frameworks, including tagging strategies, cost allocation models, and showback/chargeback mechanisms.
• Drive region-specific cost optimization initiatives, identifying opportunities for efficiency improvements while maintaining performance and compliance.
• Provide input into the global FinOps strategy, tooling selection, and governance through collaboration with the Global Cloud & Data Center Lead.
• Support commercial discussions with cloud providers by providing regional consumption insights, forecasts, and optimization recommendations.
• Deliver regular financial reporting and insights for Americas leadership, aligned with global reporting standards.

4. Enabling Global Capability Center (GCC)

• Partner with the Global Cloud & Data Center Lead and GCC leadership to enable delivery of cloud and infrastructure services from the Client's Global Capability Center (Vizag, India).
• Ensure effective consumption of GCC capabilities for Americas operations, including cloud engineering, FinOps, and platform services.
• Support knowledge transfer, transition activities, and continuous improvement initiatives to ensure service quality and operational stability within the Americas region.
• Provide regional input into GCC capacity planning, prioritization, and service evolution aligned with Americas business demands.

5. Organizational Leadership & People Management

• Lead, manage, and develop Cloud, Data Center, and FinOps teams, including direct and matrix-managed resources of 60+ employees supporting regional operations.
• Provide leadership, coaching, and performance management to team members, ensuring alignment with organizational goals, technical excellence, and continuous professional development.
• Collaborate closely with the Global Cloud & Data Center Lead and global teams to ensure alignment of priorities, resource utilization, and delivery standards across regions.
• Manage third-party vendors and managed service providers supporting the Americas region, holding them accountable for delivery against contracted SLAs, KPIs, and commercial commitments.
• Partner with Global Capability Center (GCC) leadership to effectively leverage offshore capabilities, ensuring seamless integration with Americas operations and consistent service delivery.
• Support resource planning, talent acquisition, and capability development for the Americas region, aligned with both regional demand and global strategic direction.
• Foster a culture of engineering excellence, accountability, and continuous improvement, aligned with the Client's human health care philosophy and global IT standards.

Tools & Technologies

• Cloud Platforms: AWS (IaaS & PaaS), Microsoft Azure
• Infrastructure: Virtualization, Operating Systems, Storage, Backup, Database Administration
• Infrastructure as Code & Automation: Terraform, ARM, Ansible, Docker, Kubernetes
• FinOps Tooling: Cloudability, Stacklet, Cloud-Native Cost Management
• Security Platforms: AWS Security Hub
• AIOps & Observability: Accenture GenWizard, Cloud-Native Monitoring
• IT Service Management: ITSM

Vivek Kumar

Lead Technical Recruiter

Contact No: View phone number on us.fitly.work

View email address on us.fitly.work