Business Office Manager

Job Description

Job Description

Business Office Manager (BOM) | Full-Time Day

Aspire Senior Living Pleasant Hill

At Aspire Senior Living, our mission is to transform lives through Accountability, Service, Purpose, Integrity, Responsibility, and Excellence. With an unwavering commitment to our residents and an employee-focused approach, we create a brighter future for our communities and empower our team to deliver exceptional care and support.

Position Overview

Aspire Senior Living Pleasant Hill is seeking a Full-Time Business Office Manager (BOM) to join our team in Pleasant Hill, MO. The Business Office Manager (BOM) plays a key role in the financial and administrative success of our Aspire Senior Living community. This Business Office Manager (BOM) position oversees essential business office functions, including accounts receivable, billing, collections, reimbursement, payroll, human resources, accounts payable, and financial documentation.

Business Office Manager (BOM) will also manage accounts receivable (AR), ensuring timely billing, accurate payment posting, effective collections, account reconciliation, and follow-up on outstanding balances to support the community's financial performance.

The ideal candidate understands the unique financial environment of long-term care and skilled nursing and can balance accuracy, compliance, deadlines, customer service, and employee support in a fast-paced healthcare setting.

• Accounts Receivable (AR), Billing & Collections

• Billing & Reimbursement

• Payroll & Human Resources

• Financial & Business Office Operations

• Accounts Payable & Purchasing

• Compliance & Documentation

• Customer Service & Collaboration

Experience & Qualifications

• 2–3 years of experience in healthcare accounts receivable, billing, collections, payroll, financial management, or business office operations preferred.

• Hands-on experience managing accounts receivable, outstanding balances, collections, and account reconciliation strongly preferred.

• Experience within long-term care, skilled nursing, senior living, or another healthcare environment strongly preferred.

• Knowledge of Medicare, Medicaid, commercial insurance, reimbursement, and third-party payer processes preferred.

• Experience reviewing accounts receivable aging reports, resolving outstanding balances, and following up on unpaid claims.

• Understanding of billing procedures, payment posting, financial reconciliation, and collection processes.

• Knowledge of payroll processes and basic human resources practices.

• Understanding of applicable employment and regulatory requirements.

• Proficiency with Microsoft Office, particularly Excel and Word.

• Experience with accounting, payroll, billing, EHR, or healthcare information systems preferred.

Professional Skills & Abilities

• Strong attention to detail and commitment to financial accuracy.

• Excellent organizational, analytical, and problem-solving skills.

• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

• Strong communication, interpersonal, and customer service skills.

• Ability to independently manage accounts receivable responsibilities while collaborating with community leadership.

• Ability to identify billing discrepancies, investigate outstanding balances, and implement appropriate follow-up.

• Ability to maintain confidentiality and handle sensitive financial, resident, and employee information professionally.

The Business Office Manager is an important member of our community leadership team. Your work helps keep our operations organized, our financial processes moving, our employees supported, and our residents and families informed.

If you have experience in healthcare billing, accounts receivable, reimbursement, payroll, or long-term care business office operations and you're ready for an opportunity where your skills can make an impact, we'd love to meet you.

Apply Today and grow your career with Aspire Senior Living Pleasant Hill!

Accountability, Service, Purpose, Integrity, Responsibility, and Excellence.