Leasing Agent

Job Description

Job Description

Job Title: Leasing Agent
Full Time | New Haven, CT, US
Pay: $20.00 - $25.00 per hour DOE
Schedule: Monday – Friday, 8:00 am – 4:30 pm

Carabetta Property Management is seeking a Leasing Agent to join our team in New Haven , CT. In this role, you’ll be the first point of contact for our residents and prospective tenants, guiding them through leasing and renewal processes, and facilitating property tours while maintaining a professional, warm-welcoming demeanor to ensure a positive experience that keeps our residents happy and satisfied.

Responsibilities

Responsibilities include, but are not limited to:

• Proactively respond to all office inquiries via phone, email, and walk-ins to maintain or increase maximum occupancy.
• Engage and qualify all inquiries to produce consistent appointments and finalized applications.
• Build strong relationships with current residents and support successful lease renewals.
• Conduct engaging property tours and build strong relationships with prospective residents.
• Obtain lease information, process applications, conduct credit/reference checks, and set-up/maintain completed lease files.
• Ensure full compliance with Fair Housing laws, property standards, and company policies.
• Input and update daily activity in YARDI, including traffic, vacancies, notices, and evictions.
• Inspect apartments before move-ins and after move-outs.
• Perform move-in inspections and review welcome packets with new residents.
• Guarantee on-time apartment readiness and coordinate inspections when necessary.
• Provide weekly updates on vacancy statuses.

Qualifications

• Minimum 1 year of leasing (residential/commercial) experience is required.
• Strong interpersonal, communication, and customer service skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Critical thinking and problem-solving abilities, especially when assessing accommodation requests.
• Proficiency in MS Office (especially Excel and PowerPoint).
• Ability to handle confidential information with professionalism.
• Ability to meet deadlines and goals in a timely, efficient manner.
• Bilingual (English/Spanish) is required.

At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals—our Carabetta “extended family.”

If you're passionate about customer service and looking to grow your career in property management, we’d love to hear from you, apply today!