Operations Team Administrator - Central Office - Volunteer Staff

Operations Team Administrator

We seek an Operations Team Administrator to provide robust administrative support to our Central Operations Team, serving across our IT, Digital, Events & Projects, and Security teams. This role requires strong organizational skills, meticulous attention to detail, and the ability to manage competing priorities with grace and follow-through. By supporting the operations team, this administrator will help build and maintain the systems that empower ministry, serve our staff and volunteers well, and advance the mission of discipleship at Vox Church.

Outcomes:

• Provide day-to-day administrative support across the Operations Team.
• Gather, analyze, and leverage feedback and information to improve operational efficiency across teams.
• Conduct research and analysis to inform projects, decisions, and new initiatives.
• Aid in the development, documentation, and implementation of operational policies and procedures.
• Prepare correspondence, reports, and meeting agendas.
• Coordinate scheduling, appointments, and logistics for team meetings and internal events.
• Support the Security team by helping maintain access documentation, coordinating safety procedures, and assisting with compliance tracking for events and facilities.
• Identify, test, and help implement tools and systems to improve church-wide effectiveness and streamline operations.

Core Competencies:

• Passionate about building a deep relationship with Jesus Christ.
• Active member of Vox Church, or willing to become one.
• Highly organized and detail-oriented, with a strong ability to manage multiple priorities.
• Excellent communicator—clear, professional, and timely in both written and verbal communication.
• Proactive, able to identify needs and solve problems before they escalate.
• Collaborative and relational, with a positive attitude and the ability to work effectively across diverse teams.
• Strong follow-through on tasks and projects, from initiation to completion.
• Resilient and adaptable in a fast-paced, ministry-driven environment.

Preferred Competencies:

• Proficient in office productivity tools such as Microsoft 365, Google Workspace, or similar platforms.
• Familiar with project management tools such as Asana, Trello, or similar.
• Experience supporting IT, digital, events, or security-related functions.
• Comfortable working with data and operational systems to identify opportunities for improvement.

Reports to: Operations Pastor

Work Location: 131 Commercial Parkway, Building 1, Branford, CT 06405

Schedule: Total of 10–15 hours per week, with flexibility based on availability

Compensation: Volunteer