Commercial Fleet and Road Service Technician - Store 1543

Job Description

This is a full-time position, and hours will be based upon business demands. The responsibilities include responding to road service calls throughout the day and responding to after-hours service calls 24/7 when on-call. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Hourly compensation based upon experience and performance plus an additional $10.00 for each after-hours Service Call performed.

BENEFITS

• Monthly cell phone stipend
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for Medical Card and DOT certifications
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Responsibilities

• The position requires knowledge and skills involved with repairing and installing commercial, light truck and even passenger tires both in-shop and remote on customers' yards or emergency roadside service
• Installing mud flaps, lug nuts and studs, air pressure systems on tractor-trailers, etc.
• Proper inspection of all tires on each vehicle to determine any additional needs and report to customers
• Service trucks and all equipment are properly maintained, kept clean and organized at all times
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition
• Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque and compliance procedures
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines
• Perform other duties as assigned and required

Qualifications

• High School Diploma or equivalent
• Commercial and passenger tire training through combination of education and experience
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)

About Us

Monro, Inc. Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro Your Career is Here!