Medical Receptionist/Surgery Scheduler/Benefit Verification

Job Description

Job Description

8am-4pm Monday – Friday with occasional Saturdays if needed

Job Summary

Minimum of two years' experience in a medical office required.

You will be responsible for rooming patients, taking vitals, scheduling procedures, answering patient calls, scheduling patient appointments, verifying eligibility, calculating patients' responsibility and collecting deductibles, co-insurance and copays. You must have excellent customer service skills. EPIC experience is a plus.

Minimum Qualifications

Education : High School Diploma or GED

License/Certification : Medical Assistant or obtain within 6 months of employment

Experience / Knowledge / Skills:

· Minimum two (2) years of experience in a medical office. Front office and back-office experience. Prior Gastroenterology experience a plus.

· Ability to multi-task

· Proficient typing/keyboarding skills with experience in the EMR. EPIC considered favorable

· Excellent communication skills and friendly demeanor

Principal Accountabilities

· Answers patient and vendor calls and responds appropriately

· Schedules patient appointments/procedures and enters required information in the computer system in an accurate and timely manner.

Medical Assistant duties such as room patients, obtain vitals, stock exam rooms etc.

· Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.

· Explains all required forms to the patient or guarantor and obtains the necessary signatures.

· Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.

· Protects the financial integrity of the medical office by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.

· Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes. Calculates patient responsibility and collects copays, co-insurance and deductible.

· Posts payments in the computer system and generates the appropriate patient receipts.

· Monitors, reviews and resolves patient account issues on assigned reports.

· Communicates in an effective and professional manner with Physicians, ancillary departments, physicians’ office staff, insurance companies, as well as patients and their families. Completes thorough and accurate documentation.

· Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency

· Demonstrates commitment to caring for our community

· Other duties as assigned.

Job Type: Full-time

Work Location: In person