Supervisory Health Technician (Specimen Processing and Send Outs)

Summary The primary purpose of the Supervisory Health Technician is to directly supervise Health Technicians in the Lab Phlebotomy Department. Supports the guiding principles of the VA Southern Nevada Healthcare System – performs duties in a manner that promotes patient safety, quality health care, outstanding customer service and maintenance of an environment committed to serving the Veteran. Supports the team concept and continually functions as a team player. Qualifications To qualify for this position – applicants must meet all requirements by the closing date of this announcement – 06/25/2026. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy English Language Proficiency Supervisory Health Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f) One year of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled Specialized experience equivalent to at least the next lower grade GS‑8 Examples of specialized experience would typically include – but are not limited to: 1 year equivalent to at least GS‑4 – that demonstrates the ability to: analyze problems to identify significant factors, gather pertinent data, and recognize solutions Plan and organize work Communicate effectively orally and in writing Manage scheduling – vacation requests – and sick leave coverage for staff Identify training and in‑service needs and implement action Create standing operating procedures – standard work – daily procedures Education: Must have a master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or an LL.B/J.D. if related Experience/Education Combination: Equivalent combinations of experience and education are qualifying. For example: (a) Six months of experience comparable to the next lower level which demonstrates the knowledge of optometry assistant theory and practices and general understanding of the health technician/assistant duties and one year above high school with a minimum of six semester hours of health technician/assistant or health technician (optometry)/assistant related courses; (b) Successful completion of a course for health care technicians or assistants – hospital corpsmen – medical service specialists – or hospital training in a program given by the U.S. Armed Forces – the U.S. Maritime Service – or the U.S. Public Health Service may be substituted on a month‑for‑month basis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations such as professional, philanthropic, religious, spiritual, community, student, and social Volunteer work helps build critical competencies – knowledge – and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience – including volunteer experience Applicants wishing to receive credit for such experience must indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment Demonstrated Knowledge, Skills and Abilities: In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs: (a) Ability to perform the full range of supervisory duties including assignment of work, competency assessments, performance evaluations, staff selection, recommendation of awards and advancements, disciplinary actions; (b) Ability to analyze clinically appropriate data and make recommendations to optimize quality, efficiency, performance, and productivity; (c) Advanced understanding of interdisciplinary issues and organizational structure to serve as liaison between Pathology and Laboratory services and other programs; (d) Assess and plan for future need; (e) Demonstrated leadership and managerial skills – including skill in interpersonal relations and conflict resolution – to deal with employees, team leaders, and managers Preferred experience: 2 years of supervisory experience Grade determinations: This position is above the full performance level at GS‑9 Time‑In‑Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements by the closing date of this announcement. For a GS‑8 position you must have served 52 weeks at the GS‑7. The grade may have been in any occupation – but must have been held in the Federal service S.F.‑50 demonstrating time‑in‑grade eligibility must be submitted with application materials. If the most recent S.F.‑50 has an effective date within the past year, it may not clearly demonstrate you possess one‑year time‑in‑grade. In this instance you must provide an additional S.F.‑50 that clearly demonstrates one‑year time‑in‑grade. Time‑In‑Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 appointment Position description: Supervisory Health Technician (Specimen Processing and Send Outs) – PD01396O Duties The incumbent is responsible for the overall Laboratory Supervision and efficient distribution of workload, evaluation and entry of results, and enhancement of procedures to meet workload demands. Directly supervising personnel Writes and maintains phlebotomy/specimen process procedures Sets deadlines and priorities; reviews work of staff, trains health technicians, develops performance standards, schedules staff, assigns work based on needs of the day, approves leave, performs competency assessments, counsels disciplinary actions Interviews candidates, makes selections, issues awards, step increases, reassignment, training Ensures self and staff comply with American Health Association BLS certification policy Outstanding communication and customer service skills Extreme attention to detail; delicately performs complex venipunctures and processes specimens Troubleshoots and corrects errors Follows established procedures for processing biological fluids Assists with blood draws and processing of specimens Serves as patient advocate Performs instrument maintenance as needed and troubleshoots instrument issues Provides for development, implementation, and evaluation of compliance with College of American Pathologists and Joint Commission Represents Hand Hygiene Committee Work schedule: Full‑time – tour to be discussed at interview – includes weekends and holidays Telework not authorized; virtual not authorized Position description/PD#: Supervisory Health Technician (Specimen Processing and Send Outs)/PD01396O Relocation/Recruitment Incentives: Not authorized; Permanent Change of Station (PCS): Not authorized #J-18808-Ljbffr Direct Jobs