Regional Director of Food and Beverage - Illinois and Texas
Spectrum Retirement Communities, LLC
At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!
Job Description
Travel - 75%
The Regional Director of Food and Beverage provides strategic direction to all Food and Beverage departments of assigned communities. The position works with community Food and Beverage Directors on maintaining program standards, conducting training, and ensuring resident satisfaction.
In this position, the main responsibilities include:
- Ensure compliance with Spectrum’s Food and Beverage standards for front of the house, back of the house and key performance improvement metrics.
- Coach and train new Food and Beverage Directors to Spectrum standards and expectations. Support Food and Beverage Directors in training all restaurant staff to success.
- Regularly visit assigned communities to audit Food and Beverage program and coach Food and Beverage Director on program improvements. Provide written feedback and follow up actions with completion timeline to Food and Beverage Director and Executive Director.
- Drive favorable customer satisfaction by offering excellent service, high food quality and resident choice.
- Must be in assigned communities at least three days per week, on average, as agreed upon with Vice President of Food and Beverage.
Qualifications
To be successful in this position, we believe that you need the following experiences, strengths, and skills:
- Bachelor’s degree or diploma in Culinary, Hospitality Management or related field.
- 5 years supervisory experience in kitchen operations with expertise in the front and back of the house. Senior living experience preferred.
- Advanced knowledge of food & beverage products, food handling and preparation processes, kitchen operations, relevant rules, regulations and quality standards.
- Expert knowledge of and skilled in operation, oversight, and training of all kitchen equipment.
- Competent in conflict and crisis management.
- Demonstrated ability to work independently and troubleshoot problems with speed and efficiency.
- Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills.
- Ability to learn new tasks, software or management techniques.
- Demonstrate a “can do” attitude with the understanding that resident care is the responsibility of each team member.
- Responsible for maintaining and promoting a safe community and workplace.
- Contribute to a positive work environment and the community achieving financial goals
Additional Information
If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, and discounts through Perk Spot.
Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.
Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.
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