Product Content Designer / UX Writer

Job Description

Product Content Designer / UX Writer

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Location: Hybrid – onsite Tues - Thurs - in West Loop

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Experience: 5+ years

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Contract: 12-month contract as a W2 employee of Talent Groups.

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We are seeking a Product Content Designer / UX Writer to join an Experience Design team supporting digital products used by frontline and field employees .

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This role is ideal for a content professional who understands that product content is more than words on a screen. You’ll work closely with Product, Design, and Engineering teams to create clear, intuitive, and useful in-product experiences that help employees accomplish their work efficiently.

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The ideal candidate has experience creating content within digital products and corporate product teams , rather than a background focused primarily on marketing, blogging, journalism, or traditional content creation.

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What You’ll Do

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• Create clear, concise, and user-focused content for digital products and experiences.
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• Partner with Product Managers, UX/UI Designers, Engineers, and other cross-functional stakeholders throughout the product development lifecycle.
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• Develop and refine UX copy including interface content, instructions, error messages, notifications, workflows, and other in-product experiences.
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• Translate complex product functionality and business requirements into content that is easy for frontline and field users to understand and act on.
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• Advocate for the user and help ensure content is consistent, intuitive, accessible, and aligned with the overall digital experience.
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• Collaborate within design workflows and contribute content directly in tools such as Figma .
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• Help establish and maintain content patterns, standards, and best practices across digital products.
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• Use AI tools thoughtfully to support content development, ideation, refinement, and workflow efficiency.
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• Work in a collaborative, cross-functional environment where priorities and product requirements may evolve.
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What We’re Looking For

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• 5 years of professional experience in Product Content Design, UX Writing, Content Design, or a closely related discipline.
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• Experience creating in-product content within a corporate product or technology environment .
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• Demonstrated experience partnering with Product, Design, and Engineering teams.
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• Strong understanding of user-centered design principles and digital product experiences.
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• Experience designing content for enterprise, SaaS, employee-facing, operational, or frontline-user applications is highly valued.
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• Ability to simplify complex information and create content that helps users successfully navigate digital products and complete their work.
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• Figma experience preferred , with openness to candidates who have worked in other product/design tools.
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• Familiarity with AI tools and their practical application within a content or design workflow.
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• Strong communication, collaboration, and stakeholder management skills.
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• A portfolio demonstrating relevant product/UX content work is strongly preferred.
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What This Role Is Not

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This is not primarily a marketing or traditional content-writing role . We are specifically looking for someone who has worked within product teams and has experience shaping the content users encounter inside digital products .

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Candidates whose experience is primarily blogging, marketing copywriting, journalism, or long-form editorial content may not be the best fit unless they also have meaningful product content or UX writing experience.